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Marilou Bernardo | Alterra Home Loans | Chino, CA's Cover Image
Marilou Bernardo | Alterra Home Loans | Chino, CA - Branch Manager | NMLS # 250507 in Chino, CA

Marilou Bernardo | Alterra Home Loans | Chino...

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Branch Manager | NMLS # 250507

4.98
(145)
Company Logo
Being in the mortgage industry for over 30 years and my experience as an Operations Manager overseeing the Processing and Underwriting Departments of several companies has provided me the advantage of having a solid background as a Branch M...... Show More
Mortgage
Mortgage Loan Officer
Company Logo
Contact Info
(909) 316-6203
Chino, CA
https://www.goalterra.com/mbernardo
https://myloan.goalterra.com/borrower/signup/mbernardo@goalterra.com
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Overall Ratings
4.98
(145)
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Reviews from Web
  • 5.0
    Encompass
    D
    Dylan A W
    LAS VEGAS, NV
    Posted on September 16th, 2024 01:57 PM
    Marilou was on the ball all steps of the way. Knowledgeable, communicative, and kind
  • 5.0
    google
    B
    Beka B
    Posted on September 5th, 2024 03:01 PM
    Marilou was a pleasure to work with. She was communicative through the long process of this specific loan and ensured everyone was in the loop each step of the way. Absolutely would recommend her and her team and look forward to working with...
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    Reply from Owner
    September 11th, 2024 09:32 AM
    Thank you so much, Beka, for the wonderful review and the 5-star rating. It was a pleasure working with you and our buyers too. I'm glad to hear that you had a positive experience with the communication and the step-by-step process. Your recommendation...
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  • 5.0
    Encompass
    B
    Beka B
    LAS VEGAS, NV
    Posted on September 5th, 2024 02:59 PM
    Thank you, Marilou, for the great communication through a long transaction. You were a pleasure to work with and I look forward to working with you again!
  • 5.0
    Encompass
    L
    Luis G O S
    Upland, CA
    Posted on July 25th, 2024 05:06 PM
    Marilou was extremely helpful and very communicative! I would recommend her again for a lender.
    Reply from Marilou Bernardo | Alterra Home Loa...
    July 25th, 2024 05:16 PM
    I'm so glad to hear that you had a positive experience, Luis! It was a pleasure to assist you and ensure communication was clear throughout your journey with Alterra Home Loans. I'm always here to help should you need any further assistance....
    read more
  • 5.0
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    D
    DJ M
    Posted on July 2nd, 2024 07:39 AM
    Marilou is a great client advocate. She is efficient and effective in her communication and in getting the job done. She goes out of her way to relay information to all parties involved. Purchasing a home can be daunting, stressful, and overwhelming,...
    read more
  • 5.0
    Encompass
    D
    Deryn J O M
    FULLERTON, CA
    Posted on May 29th, 2024 12:48 AM
    Marilou is a great client advocate. She is efficient and effective in her communication and in getting the job done. She goes out of her way to relay information to all parties involved.
    Reply from Marilou Bernardo | Alterra Home Loa...
    May 29th, 2024 05:15 PM
    It's truly heartening to hear such positive feedback, DJ! I'm appreciative to know that my communication and advocacy met your expectations. Being efficient and effective is what I always strive for in my role at Alterra Home Loans. I believe...
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  • 5.0
    Encompass
    L
    Lorna B
    FULLERTON, CA
    Posted on May 20th, 2024 09:39 PM
    Marilou is awesome!
    Reply from Marilou Bernardo | Alterra Home Loa...
    May 21st, 2024 07:29 AM
    Thank you so much, Lorna for your review! I'm grateful that you were satisfied with my services. Your support is much appreciated and it was a pleasure working with you at Alterra Home Loans. Looking forward to the opportunity to serve you...
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  • 5.0
    Encompass
    M
    Michael J G
    Hemet, CA
    Posted on May 6th, 2024 11:58 AM
    The personal commitment from Marilou to guide Us through the home buying process and to assure we are being taken care of during unforeseen obstacles. Marilou gave us the confidence our loan would go smoothly with her oversight.
    Reply from Marilou Bernardo | Alterra Home Loa...
    May 6th, 2024 02:10 PM
    I greatly appreciate your kind words, Michael. It was my pleasure to guide you through the home buying process and ensure your loan transition went smoothly. Your satisfaction is my top priority and I'm thrilled that I was able to provide a...
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  • 5.0
    Encompass
    T
    Toshimi M
    Hemet, CA
    Posted on April 29th, 2024 10:55 PM
    Thank you for all that you did to help close this transaction for your buyers :) I know they are very happy and have sent me some photos of them in their new home!!!
    Reply from Marilou Bernardo
    May 6th, 2024 02:11 PM
    I'm absolutely thrilled to hear that the transaction was a success and that the new homeowners are settling in well! It was a pleasure to be part of their journey towards homeownership. To see them happy and enjoying their new home makes all...
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  • 5.0
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    L
    Lisa A
    Hemet, CA
    Posted on April 25th, 2024 02:46 PM
    Marilou, It was a pleasure working with you from start to finish.
    Reply from Marilou Bernardo
    May 6th, 2024 02:13 PM
    Thank you for your kind words, Lisa. I'm thrilled to hear that your experience with me at Alterra Home Loans was a pleasant one from start to finish. It's feedback like this that reminds me why I do what I do. Looking forward to assisting you...
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    • 10 of 145
    About
    Being in the mortgage industry for over 30 years and my experience as an Operations Manager overseeing the Processing and Underwriting Departments of several companies has provided me the advantage of having a solid background as a Branch Manager and Licensed Loan Officer. I have been able to grow in this business despite the many shifts and changes we have had in the real estate market by being FOCUSED on the NUMBER ONE goal of helping families finance a place to call their home. I am committed to consistently provide professional and excellent service throughout the transaction and communicate status to the borrowers and all parties involved in the transaction.
    Products & Services
    Mortgage Loan Officer
    160
    /850
    Search Rank Score
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    Positions
    • Alterra Home Loans - Branch Manager
      May 1st, 2017 - Current
    Memberships
    • AREAA Inland Empire President

    Year Started

    2008

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS # 250507
    Disclaimer
    Licensed by The Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act Panorama Mortgage Group is an Equal Housing Opportunity Lender. Panorama Mortgage Group, LLC, d/b/a Alterra Home Loans, Legacy Home Loans, Americana Home Loans, New Vision Lending, Vision Mortgage Group, Panorama Mortgage Advisors, and Inspiro Financial is located at 6623 Las Vegas Blvd South F-200 Las Vegas NV 89119, Toll Free (877)-845-4805; NMLS #133739 (www.nmlsconsumeraccess.org).