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Equal Housing Opportunity

Alterra Home Loans is an Equal Housing Lender. Alterra Group LLC. ,DBA, Alterra Home Loans located at 350 S. Rampart Blvd Ste 310, Las Vegas, NV 89145, NMLS #133739; Alabama – Consumer Credit License #22321; Arizona Mortgage Banker License #0915860; California – Licensed by the Department of Business Oversight under the CA Residential Mortgage Lending Act. – DBO Residential Mortgage Lending Act License #4131101; Colorado Mortgage Company Registration – Regulated by the division of Real Estate; Connecticut Mortgage Lender License ML-133739; District of Columbia – Mortgage Dual Authority License #MLB133739; Florida Mortgage Lender Servicer License #MLD381; Georgia - Georgia Residential Mortgage Licensee #30249; Illinois - Illinois Residential Mortgage Licensee, License MB: 6761067; Indiana-DFI – First Lien Mortgage Lending License 32967; Iowa – Mortgage Banker License #2016-0093 & 2016-0094; Kansas – Mortgage company License MC.0025464; Maryland – Mortgage Lender License #22375; Minnesota Mortgage Lender Licensee MN-MO-133739; Minnesota Mortgage Servicer Licensee MN-MS-133739; Nebraska – Mortgage Banker License NMLS #133739; Nevada Mortgage Banker License #3388 & 3873; Nevada Mortgage Broker License #2916; New Hampshire Mortgage Banker License – 21713 – MB; New Jersey Residential Mortgage Lender License NMLS#133739 – Licensed by the N.J. Department of Banking and Insurance; New Mexico Mortgage Loan Company License – 133739; New Mexico Mortgage Loan Company license – 133739; North Carolina Mortgage Lender License L-173477; Oklahoma – Mortgage Lender License MLO11324 & ML011348; Oregon Mortgage Lending License ML-4879; Pennsylvania – Mortgage Lender License #55099; Rhode Island Licensed Lender, NMLS 133739; South Carolina – Mortgage Lender / Servicing License MLS – 133739 & MLS – 133739 OTN #1; Tennessee Mortgage Lender License 131625; Texas-SML Mortgage Banker Registration NMLS #133739 Texas Recovery Fund notice, Click Here : https://texreg.sos.state.tx.us/fids/201203137-2.pdf ; Virginia NMLS ID #133739, Virginia Mortgage Lender and Broker License #MC-6681; Washington Consumer Loan Company License CL-133739.

This is not an offer for extension of credit or a commitment to lend.
NMLS consumer access: https://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/133739

In Texas –
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705.

COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.

THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. Licensed by The Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act

  • Rating
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0.5
Encompass
M
MARLONI P
Las Vegas, NV
Posted on December 7th, 2023 02:16 PM
will not use alterra anymore
5.0
Encompass
B
Brice B
Parker, CO
Posted on November 29th, 2023 09:30 PM
Gary is very professional and made it happen even with the speed bumps that occurred!! Thank you Gary!!!
5.0
Encompass
M
Maria D A W
Porterville, CA
Posted on October 23rd, 2023 02:26 AM
The team had wonderful communication with us. My husband was kept up to date with everything. They team was friendly and made the process very easy on us.
Reply from Gary Jackson | Alterra Home Loans |...
October 23rd, 2023 04:15 PM
I'm extremely pleased to hear that you had a positive experience with our team at Alterra Home Loans, Maria. It has always been our aim to keep our clients informed and ensure the whole process is as smooth as possible. Your kind words are...
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3.5
Encompass
B
Brenda S
Horizon City, TX
Posted on September 29th, 2023 08:19 PM
The first loan officer my buyer was assigned wasn't very good at communicating and getting back to us with updates or pending matters. Once my buyer was assigned to a different LO, things went way smoother and we were able to get the ball rolling....
read more
Reply from Gary Jackson | Alterra Home Loans |...
October 2nd, 2023 04:53 PM
Thank you for your feedback, Brenda. I'm sorry to hear about the initial communication issues you faced with our team at Alterra Home Loans. It's important for us to provide timely updates and I'm glad to hear that we were able to improve your...
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4.5
Encompass
S
Sara T
Murphy, NC
Posted on September 26th, 2023 12:44 PM
My client was buying a home that was spring fed water. They tried to use USDA and that is very difficult. We had to file 2 extensions and fortunately the sellers were ok with it. The loan ended up going conventional please make sure spring...
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5.0
Encompass
T
Thomas J G
Beaufort, SC
Posted on August 18th, 2023 11:35 AM
Charity Kincaid was fantastic to work with. It is the second mortgage I have done with her and will always use her as my go to person in the future.
5.0
Encompass
E
Erick M A
Lubbock, TX
Posted on August 12th, 2023 05:55 PM
During the whole process the team was very helpful.
5.0
Encompass
M
Miguel A D
Cedar Park, TX
Posted on August 4th, 2023 02:56 PM
Great support and timely communication
4.5
Encompass
P
Patricia E
Cedar Park, TX
Posted on August 1st, 2023 02:48 PM
Great job. My client was very satisfied with the process and efficiency with which it was conducted.
4.66
Encompass
J
Jeff L K
Polson, MT
Posted on July 11th, 2023 05:04 PM
Good communication

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