The World’s Most Advanced Open Active Automated Complete Effective Impactful
Experience Management Platform

Create better customer experiences (in real-time) with the XM Platform

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We put thein Experience

Everything you need in a single, game-changing platform

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Collect feedback at every meaningful moment.


Analyze data in real-time to actively improve CX while driving employee behavior.


Change outcomes by deploying advanced workflows at the exact moments they matter most.

Check Out Our Latest Resources

Customer Experience

February 12, 2021

Customer Experience (CX) is in need of an update. Consumer bases are changing, customer demands are evolving, and existing models just aren’t keeping up. 

Customer Experience

February 10, 2021

Organizations that were considered customer experience leaders experienced a 183% return rate…

SEO Academy

December 1, 2020

Google recently confirmed several major updates to their search algorithm, including new AI capabilities…

Customer Experience

July 28, 2020

The reputation management world started with simply checking one box after another. Companies work…

Experience is EVERYTHING

See how experience data can power every department, channel, and business unit.

Click on the departments below

Sales Team
Call Center
Support & Success
Human Resources
Experience Team

Lucy – Marketing

Lucy needs to increase inbound lead generation and build brand credibility to drive revenue and increase customer retention. She wants to understand what the customers think about her brand and solutions for effective messaging and campaigns.

She uses the platform to amplify great CX with new reviews to build social proof and improve local search (SEO) performance for her brand and agents.

See how stacks up against the competition

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