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All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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5.0
Encompass
I
Immanuel D
Cedar Hill, MO
Posted on February 6th, 2024 04:07 PM
There was open communication all the step of the way. Went above and beyond to help us get our loan
Reply from Vance Wallace
February 16th, 2024 04:09 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
4.83
Encompass
J
Jeremy S S
Springfield, MO
Posted on February 4th, 2024 10:47 PM
Being my first time buying a home it was stressful to say the least, but the lenders, processor, underwriter and all at NAF were helpful and understanding to help me through the process being we had no realtor! Thank you all?
Reply from Vance Wallace
February 14th, 2024 10:47 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
Encompass
S
Stacey V
De Soto, MO
Posted on January 28th, 2024 05:16 PM
Vance and everyone were wonderful! Very, very helpful!
Reply from Vance Wallace
February 7th, 2024 05:17 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
5.0
Encompass
H
Hilary R
De Soto, MO
Posted on January 24th, 2024 05:58 PM
Another successful transaction with Vance! Communication & knowledge are top notch! Looking forward to our next deal.
Reply from Vance Wallace
February 21st, 2024 05:49 PM
Thank you, let's keep this going. You are a great agent.
5.0
SFTP
J
Jennifer P
Bridgeton, MO
Posted on October 2nd, 2023 02:35 PM
It was a very difficult loan process but Vance got it done.
Reply from Vance Wallace
October 3rd, 2023 03:18 AM
We had our share of challenges on this one, but it all worked out in the end. It's loans like these that make you feel good once they close.
5.0
SFTP
C
Christina R
Park Hills, MO
Posted on September 24th, 2023 09:59 PM
Constant communication and updates. The buyer had ZERO complaints as well which is what matters most in my opinion!
Reply from Vance Wallace
September 25th, 2023 03:08 PM
It was a pleasure working with you, it's nice to know the borrowers are in good hands. Our REHC program is doing a good job choosing the best realtors. Keep up the good work!!
5.0
SFTP
M
Mary L
Hazelwood, MO
Posted on September 12th, 2023 03:10 PM
It was smooth and quick.
Reply from Vance Wallace
September 27th, 2023 03:14 AM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
5.0
SFTP
R
Raymond L
Hazelwood, MO
Posted on September 12th, 2023 02:22 PM
Vance wallace
Reply from Vance Wallace
September 27th, 2023 03:14 AM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
5.0
ManualUpload
R
Rebecca T
Posted on September 5th, 2023 04:13 PM
Vance was very friendly and easy to work with, from application to closing. He answered all questions promptly, and was a great advisor. Thanks again Vance!I am now a return customer - two years later I needed to move and Vance helped me with...
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Reply from Vance Wallace
September 25th, 2023 03:22 PM
Rebecca was a repeat customer, our goal is to have a customer for life, I wish all borrowers were as rock solid and I'm sure you're enjoying your beautiful new home.
5.0
SFTP
B
Bryan T
Savannah, MO
Posted on September 5th, 2023 03:08 PM
Everything was on time
Reply from Vance Wallace
February 21st, 2024 05:49 PM
Thank you, we appreciate your business and the opportunity to serve you.

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