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First State Bank Mortgage, A Division of First State Bank of St. Charles, MO. NMLS #416668. Equal Housing Lender. Headquarters: 2850 West Clay Street, St. Charles, MO 63301 Not a commitment to lend. For licensing information, go to: www.nmlsconsumeraccess.org
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5.0
Encompass
D
Dennis W A
Kansas City, MO
Posted on February 8th, 2024 02:31 AM
Great turn around on everything.
Reply from Todd Hedger
February 13th, 2024 02:56 AM
I really appreciate the feedback and look forward to working with you again.
5.0
Encompass
L
Leo P
Kansas City, KS
Posted on January 3rd, 2024 02:36 PM
Follow up , simplicity of all transactions. Always available and responsive to calls or emails
Reply from Todd Hedger
January 3rd, 2024 02:45 PM
I sincerely appreciate your positive feedback and 5-star rating, Leo. I'm glad to hear that you found the process simple and my responses timely. Thank you for choosing us for your mortgage needs. Let me know if there’s anything else I can...
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5.0
Encompass
E
Eric V
Raymore, MO
Posted on December 16th, 2023 04:24 PM
Great because everything went so smoothly and was not nerve racking at all
Reply from Todd Hedger
December 18th, 2023 01:39 PM
Thank you, Eric, for your glowing review! I'm thrilled to know that you had a smooth and positive experience with us at First State Bank of St. Charles. It's my goal to assure that the process is as stress-free as possible for our customers....
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5.0
Encompass
A
Angie H
Raytown, MO
Posted on December 8th, 2023 03:34 PM
My house buying/shopping experience crazy this time with high interest rates and low inventory. Todd was there for me as a therapist, father, and mortgage lender. It was nice to have someone that could guide me and go the extra mile when the...
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Reply from Todd Hedger
December 8th, 2023 03:43 PM
I'm truly touched by your kind words, Angie. It was a pleasure to be there for you throughout your house buying process, and I'm thrilled to hear that you found my guidance helpful during such a stressful time. I'm glad to know that you're...
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5.0
Encompass
M
Matthew J R
Blue Springs, MO
Posted on December 8th, 2023 03:33 PM
Todd made the process very easy and seamless. Several times i caught myself wondering if I needed to do anything else in the process but Todd had everything handled very well. I would recommend Todd and FSB to anyone who is looking for a home...
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Reply from Todd Hedger
December 8th, 2023 03:40 PM
I'm extremely grateful for your generous review, Matthew! It was my pleasure to make the home mortgage process as stress-free and easy as possible for you. Don't hesitate to reach out if you need anything in the future. Your recommendation...
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5.0
Encompass
J
Jenna F K
Warrensburg, MO
Posted on November 29th, 2023 03:09 PM
Todd made everything very smooth. He was a great communicator and I felt like he was looking out for my best interest.
Reply from Todd Hedger
December 4th, 2023 03:10 PM
Thank you for taking the time to provide feedback. I hope your move went smoothly as you start this new chapter!
4.83
Encompass
R
Remington C
Lee's Summit, MO
Posted on November 27th, 2023 03:05 PM
Todd made the whole process very easy along with great advice.
Reply from Todd Hedger
December 2nd, 2023 03:09 PM
Thank you for your kind words! It's encouraging to know that we exceeded your expectations. Our team works hard to ensure every customer feels valued, and your review reassures us that we're on the right track.
5.0
Encompass
M
Michelle P
Lee's Summit, MO
Posted on November 2nd, 2023 12:39 AM
Great communication!
Reply from Todd Hedger
November 7th, 2023 12:40 AM
Thanks for the great feedback. I hope you enjoy your new home!
5.0
Encompass
E
Elizabeth E M
Lone Jack, MO
Posted on October 29th, 2023 02:07 PM
The smooth process and effective communication.
Reply from Todd Hedger
November 3rd, 2023 02:08 PM
Thank you for your great review! I’m delighted to hear that you had such a positive experience with us. Your satisfaction is our ultimate reward, and we can't wait to provide you with exceptional service again in the future.
5.0
Encompass
J
Jonathan T
Lee's Summit, MO
Posted on October 26th, 2023 04:29 PM
Very helpful with any questions. Great communication and quick responses.
Reply from Todd Hedger
October 31st, 2023 04:31 PM
Thank you for the kind words. I hope you enjoy making new memories in your new home.

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