Thomas Brown
Sr. Loan Officer | NMLS# 1469944|NC-I69427
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
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Thomas and his team went absolutely above and beyond to get this one closed! The previous lender was unable to get the loan approved but Thomas and Highlands jumped in and saved the day! Would recommend Thomas to anyone I know!
Thomas and the whole team are very prompt and accommodating in all our questions. They are knowledgeable, extended our options and provided us explanations overall. Our experience was very smooth and pleasant. I’m so happy to have found them...
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Thomas is a thorough and thoughtful loan officer! He comes from a family in the residential Real Estate business, so he completely understands the pace and urgency surrounding a loan application and the need for quick answers for buyers!! Clients...
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Some things were mistaken on what we needed to supply as co-signers. and who needed to show up at closing
Reply from Thomas Brown
August 31st, 2026 04:09 PM
John, I appreciate your feedback regarding the confusion about the co-signer requirements and who needed to be present at closing. Please reach out to me directly so we can address any remaining concerns or questions you might have.
The Highlands team was extremely quick to process our materials and very communicative throughout. They were all very personable and pleasant to work with. Even when there was a slight hiccup at the very end, things still went relatively smoothly...
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Reply from Thomas Brown
August 6th, 2026 03:34 PM
Eli, I'm glad to hear that your experience with the Highlands team was positive and that we could provide support during your homebuying journey. It's good to know that the communication and reassurance helped, even with a slight hiccup. If...
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Since we are elders, filling out forms online was slightly intimidating, but once we got the hang of it, it was very convenient. And Thomas was always available to talk us through any questions we had. Thank you, Thomas.
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Reply from Thomas Brown
August 3rd, 2026 05:56 PM
Sandra, I'm pleased to hear that you found the process convenient once you got accustomed to it. I'm grateful I could assist with any questions you had. If there's anything more I can do to help, please feel free to reach out.
Thank you again Thomas! You were most helpful in getting all of this squared away for us. (sorry if this was my second review)
Reply from Thomas Brown
July 10th, 2026 04:54 PM
Mark, thank you for sharing your experience again. I'm happy to have been helpful in getting everything squared away for you. If there's anything else you need, please don't hesitate to reach out.
Overall great service! Will recommend!
Reply from Thomas Brown
July 10th, 2026 02:33 PM
Erin, thank you for your kind words and for considering recommending my services. If you ever need assistance in the future, I'm here to help.
Thanks for the help Thomas. You turned what would've been a super confusing process into a much more managable experience. Thanks again!!
Reply from Thomas Brown
July 7th, 2026 02:28 PM
Mark, I appreciate your kind words. I'm glad I could help make the process more manageable for you. If there's anything else you need, feel free to reach out.
Everthing was easy and done from home. Closed in less than 30 days.
Reply from Thomas Brown
July 6th, 2026 04:12 PM
John, I'm pleased to hear that everything was convenient and that you were able to close in less than 30 days. If there's anything else I can assist you with, please let me know.
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
Licenses
- NC: I-169427
- VA: MLO-44245VA
- NMLS#1469944
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