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    Terence G. Cochran - USA Mortgage

    Branch Leader

    4.97
    (151)
    1.7
    Experience
    A
    Ashley F
    CENTRALIA, IL
    Posted on May 8th, 2022 05:22 PM
    They never told me anything until right at closing. Then all the people he had to communicate to he made unhappy like my boss and potential co-signers by repeatively asking them the same questions and documents from the day before.
    Reply from Terence G. Cochran - USA Mortgage
    September 29th, 2023 08:37 PM
    Hi Ashley, I would like to apologize for the experience you had with myself and USA Mortgage. At USA Mortgage we pride ourselves on quality customer service and making sure our clients are happy with the mortgage process and it’s disappointing...
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