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4.0
API
R
ROBB S
Chelsea, AL
Posted on February 12th, 2024 10:11 PM
Tahni was awesome. But the duration it took Mr Cooper to close my loan was way too long.
4.66
API
F
FRANKLIN B
MARGATE, FL
Posted on January 24th, 2024 05:47 PM
Overall good.
Reply from Tahni Corrales
February 17th, 2024 12:32 AM
Thank you for your feedback, Franklin. It's great to hear that your overall experience with refinance at Mr. Cooper Home Loans was good. My aim is to deliver a seamless and high-quality service to my clients. Your 4.66-star rating is valuable...
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4.5
API
D
DAVID B
Charlottesville, VA
Posted on December 29th, 2023 10:02 PM
Great experience with Tahni, she is hands on until the end
Reply from Tahni Corrales
February 17th, 2024 12:32 AM
I'm thrilled to hear you had a great experience, David! It was my pleasure to assist you with your refinance, and I always strive to be involved in every step of the process for my clients. Your rating and feedback is greatly appreciated. I'm...
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5.0
API
K
KRISTEN F
Eureka, MO
Posted on December 16th, 2023 07:09 PM
Tahni did a great job not only answering all of my questions but making me feel at ease throughout the whole process. I could not have had a better experience!
Reply from Tahni Corrales
February 17th, 2024 12:32 AM
I deeply appreciate your kind words, KRISTEN. It was a pleasure to assist you throughout your refinancing journey with Mr. Cooper Home Loans. Your satisfaction and peace of mind were my top priorities, and I'm delighted to know that I was successful...
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5.0
API
D
DAVID R
WEST CHESTER, OH
Posted on October 25th, 2023 08:58 PM
I have never did an home loan/Heloc loan primarily online before so I can't compare Mr. Cooper to other companies process. I found their process straightforward and each person I worked with very knowledgeable and helpful.
5.0
API
C
CHESTER S
LATHROP, CA
Posted on October 19th, 2023 12:00 AM
Outstanding service from my 1st call to after closing follow call. Just great people to work with while applying for a loan. Online filing of needed forms. Review and signing documents, easy and fast to do.
5.0
API
T
TIFFANY F
Richlands, NC
Posted on September 14th, 2023 02:29 PM
The process was handled in a timely manner with no issues.
Reply from Tahni Corrales
February 17th, 2024 12:32 AM
Thank you!
5.0
API
D
DARREN C
Newberry, FL
Posted on September 3rd, 2023 09:18 PM
I could not have been more pleased with the service, professionalism, and speed during the process. Each party that I worked with was knowledgeable and courteous, and able to to answer any question that I may have had
Reply from Tahni Corrales
February 17th, 2024 12:32 AM
I'm incredibly grateful for your generous review, Darren. Your satisfaction is my top priority, and it's heartening to know that you appreciated the service, professionalism, and speed throughout the process. It was my pleasure to provide you...
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4.0
API
R
ROBERT C
CINCINNATI, OH
Posted on August 29th, 2023 01:35 PM
Did not appreciate the looking like a bate is switch was a possibility.
5.0
API
M
MARJORIE K
PENSACOLA, FL
Posted on July 28th, 2023 11:11 PM
They were professional and best they explained and guided me through various processed so I learned a lot while working with them while doing our business together. Recommend Mr. Cooper Financial for purchasing and refinancing your home.
Reply from Tahni Corrales
February 17th, 2024 12:32 AM
Thank you for your glowing review, Marjorie! I am delighted to hear that your experience with us at Mr. Cooper Home Loans was a positive one. It was my pleasure to guide you through the processes and ensure that you felt informed every step...
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