Susan Key
Sales Manager | NMLS# 74835
I have over 30 years of experience as a mortgage loan professional, working with all types of borrowers. I have worked with first time home buyers, move up buyers, and new construction, buyers who are refinancing. I work hard to get borrowe... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Susan was available and kind to my ignorance. She was always honest and informed, and followed up in a way that reduced my anxieties. I can not imagine a professional who would be more in command of knowledge of the process and the facts than...
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Excellent from start to finish. Susan explained the process clearly, kept me updated, and made sure that the process went as smoothly as possible.
Reply from Susan Key
September 21st, 2026 07:29 PM
I'm glad to hear that you had an excellent experience from start to finish, Daniel. It was my pleasure to ensure everything went smoothly and to keep you updated throughout the process with Lower. If there's anything else you need, feel free...
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Excellent service from start to finish. Susan explained the process clearly, kept me updated, and made sure that the process went as smoothly as possible.
Everything. Susan basically held my hand and walked me thru the entire process. Was there with answers every time I had questions...and I had questions. I don't think I could have done this without her. And my family now has our dream home...
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Reply from Susan Key
September 14th, 2026 03:38 PM
I'm so glad to hear that I could support you and your family through the process, Douglas. Knowing that you're now in your dream home makes me very happy. If you have any more questions or need assistance in the future, please feel free to...
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Susan Key has received a review with 5 star rating from D E
Susan was clear and answered any questions I had during the loan process.
She was always quick to respond to every request.
Thank you
Reply from Susan Key
August 25th, 2026 06:47 PM
I'm glad I could provide clarity and quick responses during your loan process, JC Thank you for your kind words, and if you have any more questions, feel free to reach out.
Susan Key has received a review with 5 star rating from JOHN D
Susan was always available and soo helpful. She explained everything that didn't make sense with so much detail which is important in this work. We were grateful to have Susan as our lender!
Reply from Susan Key
August 17th, 2026 05:35 PM
I'm pleased to hear that you found my availability and detailed explanations helpful, Jocelyne. It's great to know that you felt supported throughout the process. If you have any further questions or need assistance, please feel free to reach...
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Susan was very helpful and explained amortization tables to us. She kept us updated through out the purchasing process.
Reply from Susan Key
August 25th, 2026 06:48 PM
I'm glad to hear that you found my explanations of amortization tables helpful, Danny. Keeping you updated throughout the purchasing process is important to me. If you have any further questions, feel free to reach out.
Great to work with!
Reply from Susan Key
August 25th, 2026 06:48 PM
I'm glad you had a great experience working with me, Kelly. If you ever need anything else, don't hesitate to reach out.
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About
I have over 30 years of experience as a mortgage loan professional, working with all types of borrowers. I have worked with first time home buyers, move up buyers, and new construction, buyers who are refinancing. I work hard to get borrowers the best for their situation.
NC: I-106774
Products & Services
Mortgage Loan Officer
FHA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Senior Living Mortgage Reverse No required monthly mortgage payment
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Time Zone
Eastern Standard Time (EST)
Licenses
- NC I-106774
- Branch NMLS 2299105
- NMLS# 74835
Disclaimer
© 2026 Lower, LLC | NMLS ID# 1124061 | 5950 Symphony Woods Road Suite 312 Columbia, MD 21044 | Equal Housing Opportunity | https://nmlsconsumeraccess.org/ | Not an offer of credit or commitment to make a loan; all approvals are subject to underwriting guidelines including but not limited to acceptable current credit worthiness, income history, debt ratio, etc. Loan programs & options are subject to change at any time. Rates will vary depending on your loan term, loan type, credit profile, down payment, and qualifying ratios. Rates can change daily. Some restrictions may apply. Lower conducts business in 47 states for licensing information please visit - https://www.lower.com/legal/license-information.