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  • NMLS 165381
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8:00 AM to 5:00 PM
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Thursday
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165381
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5.0
Encompass
J
Jody L C
Romney, WV
Posted on February 20th, 2024 08:02 PM
Steve went above and beyond to help us with our loan.
Reply from Steve Runnells
February 21st, 2024 02:23 PM
I'm thrilled to hear that you had a positive experience with our loan process at Tidewater Mortgage Services. It was my pleasure to assist you and ensure that everything ran smoothly. Your feedback is greatly appreciated and I am here to support...
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5.0
Encompass
M
Michael G
Romney, WV
Posted on February 17th, 2024 04:26 PM
Steve went above and beyond to help is with anything we needed.he was very honest with throughout the while process.such a pleasure to work with steve.thank you steve for all your help.god bless
Reply from Steve Runnells
February 19th, 2024 04:37 PM
I greatly appreciate your kind words and 5-star review, Michael! It was truly a pleasure to help you with your needs. Your trust and satisfaction were my top priorities throughout the process. I'm really glad to hear that you felt my assistance...
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5.0
Encompass
A
Anthony S B
Martinsburg, WV
Posted on January 22nd, 2024 06:20 PM
Determination to find the best mortgage rate available.
Reply from Steve Runnells
January 22nd, 2024 06:29 PM
I'm incredibly pleased to hear that you found our dedication to finding the best mortgage rate valuable, Anthony. We at Tidewater Mortgage Services always strive to provide the best possible service to our clients. Your 5-star rating means...
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5.0
Encompass
G
Glen T R
Springfield, WV
Posted on January 7th, 2024 07:32 PM
Working with experienced good people.
Reply from Steve Runnells
January 8th, 2024 02:45 PM
I'm thrilled to hear about your positive experience, Glen! Ensuring that you, as a client, are satisfied and taken care of is my top priority. I'm glad my years of experience could be put to good use, and you felt the quality of service at...
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5.0
Encompass
R
Richard S T
Yellow Spring, WV
Posted on December 13th, 2023 01:10 PM
Steve was knowledgeable, professional, polite, humorous, down to earth, quick to respond, and always in a positive mood. He is the reason that everything eent smooth and perfect. I would highly recommend Steve and Tidewater to all my family...
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Reply from Steve Runnells
December 13th, 2023 08:30 PM
Richard, I'm incredibly grateful for your kind words and positive feedback. I strive to provide the kind of service that leaves my clients feeling well-informed and comfortable throughout the mortgage process. Your endorsement means a lot,...
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5.0
Encompass
J
Jonathon R H
Keyser, WV
Posted on November 18th, 2023 12:07 PM
Steve went out of his way to help us with every obstacles we faced, and we couldn't have done it without him!
Reply from Steve Runnells
December 4th, 2023 03:51 PM
Thank you Jonathon. It was a pleasure working with you and I hope you enjoy the new home.
5.0
Encompass
D
Dain K T
Augusta, WV
Posted on November 11th, 2023 12:32 PM
Steve did. I was going through a divorce it was a hard for me.
Reply from Steve Runnells
December 4th, 2023 03:51 PM
I'm truly grateful for the five-star review, Dain. It means a lot to me that you've appreciated my service during such a difficult time in your life. Here at Tidewater Mortgage Services, we always strive to assist our clients in the best possible...
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4.66
Encompass
T
Tyler P
Springfield, WV
Posted on September 15th, 2023 10:02 AM
He was on it and got things done!
5.0
Encompass
L
Leigh P
Springfield, WV
Posted on September 12th, 2023 10:05 AM
Everybody worked amazing with us!
Reply from Steve Runnells
September 12th, 2023 01:21 PM
Thank you Leigh. I am so glad we were able to get you into the house so quickly and without issue. I hope you enjoy your new home!
5.0
Encompass
C
Craig C F
Keyser, WV
Posted on August 28th, 2023 11:11 AM
Steven made the process quick and easy. It seemed like we were in our home less than 30 days after picking out the house. THANKS AGAIN STEVEN
Reply from Steve Runnells
September 12th, 2023 01:22 PM
Thank you Craig. I am glad to hear you were pleased with the process and I am especially glad we were able to get you into the house so quickly.

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