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All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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5.0
Encompass
M
Mark W T
Saint Augustine, FL
Posted on February 23rd, 2024 03:13 PM
Stephen and Charisse were GREAT!!! They were totally transparent and they made the process the easiest I have been through. They promised an easy process and that is what I got. I closed in exactly 24 days - can not get any better than that...
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5.0
Encompass
L
Linda M K
Horsham, PA
Posted on February 17th, 2024 04:35 PM
Very personable, knowledgeable and kept us informed at each step
Reply from Stephen O'Donnell
February 27th, 2024 04:37 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
5.0
Encompass
L
Liviu B
Anaheim, CA
Posted on February 14th, 2024 03:14 PM
Proffesional
5.0
Encompass
M
Mary G
Darlington, SC
Posted on January 30th, 2024 03:18 PM
Stephen and Ed were great and easy to work with! Not only were they patient, they explained the process so it was easily understood and guided me step by step! Both are definitely assets to New American Funding and deserve high praise for their...
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Reply from Stephen O'Donnell
February 9th, 2024 03:36 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
5.0
Encompass
S
Sandra M S
Aberdeen, WA
Posted on January 18th, 2024 09:17 PM
Chad and Stephen are awesome they returned my phone calls fast and kept me updated me every day very easy to talk to and knowledgeable very professional I will refer them to my family and friends. Thank you
Reply from Stephen O'Donnell
January 28th, 2024 09:19 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
Encompass
B
Buford A B
SMITHS STATION, AL
Posted on January 3rd, 2024 03:16 PM
We left several messages for our loan processor to call us and she never did. Stephen was just the opposite, he was AMAZING always there when we needed him.
Reply from Stephen O'Donnell
January 13th, 2024 03:19 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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5.0
Encompass
R
Randy G
Plymouth, OH
Posted on January 2nd, 2024 04:14 PM
Everything
Reply from Stephen O'Donnell
January 12th, 2024 04:18 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
5.0
Encompass
R
Roger L F
Edenton, NC
Posted on December 20th, 2023 03:25 PM
Mr O'Donnell was really good he helped in every way that I was needing it. He was there every time I called even if it was just nothing to worry about. I will call him again to buy any other house I get. Best person ever!!!!!!!
Reply from Stephen O'Donnell
December 30th, 2023 03:28 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
5.0
SFTP
M
Michaela A
North Chesterfield, VA
Posted on November 16th, 2023 02:33 PM
My wife and I were unfamiliar with the process of a refi. Mr.Odonnell was patient and caring all throughout, which made the process very easy for us. Our questions were answered and all of our needs were met time and again. We are very thankful...
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Reply from Stephen O'Donnell
November 26th, 2023 02:35 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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5.0
SFTP
G
Gary N
Nickelsville, VA
Posted on November 6th, 2023 03:11 PM
Great company and great people
Reply from Stephen O'Donnell
November 16th, 2023 03:14 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

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