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Get found as the Top Mortgage Loan Officer in Jonesboro, AR

Stephanie Nelson

Name: Stephanie Nelson
Telephone: +1-870-243-0402
Rating: 4.91

Branch Manager | NMLS # 136862

4.91

(113)

Stephanie Nelson NMLS #136862 is a trusted Branch Manager who is ready to make your dreams of owning a home a reality. Stephanie Nelson is committed to providing the community with the very best in customer service, so come speak with New A... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(870) 243-0402

Jonesboro, AR

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.91

(113)

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5 Star

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Stephanie went above and beyond to get our client approved for a loan!

Stephanie was awesome and helped my wife and With all of our questions during our home purchase. She made our transaction simple and flawless while we moved from Arizona.

Reply from Stephanie Nelson

October 3rd, 2024 02:05 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Getting info needed and communicating what was needed was made so easy. Everyone was nice and thorough with helping to go through the process.

Reply from Stephanie Nelson

September 27th, 2024 07:39 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

They made us feel like family.

Reply from Stephanie Nelson

September 10th, 2024 08:05 PM

So glad to hear you felt like family, Skyler! It was truly a pleasure working with you. Your positive feedback means a lot to us at New American Funding and to me personally. We strive to create this type of experience for every customer, and...

Stephanie is remarkable!!! Professional, extremely helpful and timely! We will recommend Stephanie Nelson to every family member and friend for their home purchasing experience.

Reply from Stephanie Nelson

August 29th, 2024 04:38 PM

I'm thrilled to hear that you had a positive experience with my services, Reid. It was truly a pleasure assisting you with your home purchasing experience. Your kind words mean the world to me and I'm incredibly grateful for your recommendations....

Just overall very inpatient attitudes, especially toward the end. Not able to accept responsibility of errors that they made from their part. Not wanting to listen to customers. Rude to customers.

Reply from Stephanie Nelson

August 23rd, 2024 10:28 PM

I'm truly sorry to hear about your experience, Qijuan. Your feedback is important to us, and I regret that my service did not meet your expectations. I apologize if my behavior seemed impatient or unresponsive. At New American Funding, we strive...

Stephanie was very patient with my client and thoroughly communicated with me the entire time. She was awesome!

Reply from Stephanie Nelson

August 23rd, 2024 10:30 PM

I'm thrilled to hear you had such a positive experience, Candence! Your feedback means a lot to me. I'm always here to provide thorough communication and patient service. I'm glad I was able to meet your expectations and I look forward to the...

Communication was excellent

Reply from Stephanie Nelson

August 23rd, 2024 10:33 PM

I'm thrilled to hear you had a positive experience with our communication, Hunter. It's always our goal here at New American Funding to provide excellent and efficient service. Thank you for your kind words and the stellar review. If you have...

The knowledge and the response time was what made the experience smooth and easy.

Reply from Stephanie Nelson

August 23rd, 2024 10:33 PM

I'm thrilled to hear that you had a smooth and easy experience, Wanya. Your positive feedback regarding the knowledge and response time means a lot. It's always my goal to make the lending process as seamless as possible. Thank you for choosing...

Very helpful

Reply from Stephanie Nelson

August 1st, 2024 06:58 PM

It's wonderful to hear that you found my work helpful, Jimmie! Your positive feedback means a lot. I strive to provide the best service at New American Funding and it's always heartwarming to hear when I've made a difference. Thank you for...