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©2023 Paramount Residential Mortgage Group, Inc. (“PRMG”) is a mortgage lender. NMLS ID# 75243 (www.nmlsconsumeraccess.org). 1265 Corona Pointe Court, Suite 301, Corona, CA 92879. 866-776-4937. AZ Mortgage Banker License #910387, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Licensed by the N.J. Department of Banking and Insurance. OH #RM.804171.000. Rhode Island Licensed Lender. Equal Housing Opportunity.
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5.0
Encompass
C
Caleb C
Apple Valley, CA
Posted on January 5th, 2024 01:14 AM
Great customer service, clarity in the process.
Reply from Shannon Smith
January 12th, 2024 01:16 AM
Thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!
5.0
Encompass
K
Kari L
Apple Valley, CA
Posted on December 29th, 2023 04:15 PM
Very professional, friendly and knowledgable
5.0
Encompass
T
Terri K M
Apple Valley, CA
Posted on October 27th, 2023 03:04 PM
The communication was perfect as to the progress of the loan.
5.0
Encompass
A
Adriana G
Apple Valley, CA
Posted on October 25th, 2023 04:40 PM
As a first time home buyer, and not knowing anything about buying a home, Shannon and her team really made my experience a great one. She always answered my text/calls and made me feel very supported and did a fantastic job at explaining everything...
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Reply from Shannon Smith
November 1st, 2023 04:43 PM
Thank you for taking the time to leave such a fantastic review of your experience! We're delighted to have made your experience memorable. Our team takes pride in delivering excellent service, and your feedback inspires us to continue providing...
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5.0
Encompass
J
Jillian P G
Apple Valley, CA
Posted on October 1st, 2023 05:41 PM
Absolutely amazing team of people, pulled off something I didn’t think would happen!
Reply from Shannon Smith
October 11th, 2023 10:34 AM
Thank you for your kind words! We're delighted to know that you had a fantastic experience with us. Our team strives to make every visit special, and your review reinforces our commitment to providing outstanding service. We appreciate your...
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5.0
Encompass
J
Joseph L G
Apple Valley, CA
Posted on September 28th, 2023 04:40 PM
Shannon and her team rock!!
Reply from Shannon Smith
September 28th, 2023 04:56 PM
Thank s Joe we feel the same about you guys !
5.0
Encompass
V
Valarie A C
Apple Valley, CA
Posted on August 14th, 2023 03:50 PM
Very helpful, always available, professional, Knowledgeable.
Reply from Shannon Smith
September 27th, 2023 03:14 AM
We're overjoyed to read your positive review. Your feedback is truly appreciated, and we can't wait to welcome you back for another remarkable experience
5.0
Encompass
L
Lindsi L
Apple Valley, CA
Posted on August 13th, 2023 04:48 PM
Shannon and Patty are amazing! Always thinking outside of the box.
5.0
Encompass
K
Katelyn M K
Big Bear City, CA
Posted on July 6th, 2023 03:07 AM
Shannon was very quick with solutions , paperwork, numbers , etc. She was beyond thorough in explaining every step of the process and this whole experience was so easy. I was not stressed whatsoever . I am so thankful for this experience and...
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Reply from Shannon Smith
September 27th, 2023 03:14 AM
Thank you Katie for your kind words. It was our pleasure to help you with the financing on your first home. We are so excited for you and wish you all the best in your new home .
5.0
Encompass
A
Alma V K
Big Bear City, CA
Posted on July 1st, 2023 02:59 PM
Shannon was pleasant to work with and was always on top of the transaction the entire way. She answered all our questions right away and always provided exceptional customer service. Shannon and her team are superstars!
Reply from Shannon Smith
September 27th, 2023 03:14 AM
Thank you Virginia for taking the tine complete the survey. You were wonderful to work with I truly appreciate your trust in us with your daughter's loan. Looking forward to working with you again.

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