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Equal Housing Opportunity. This is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z.  Program rates, terms and conditions are subject to change at any time. All programs and rates and not available in all states.  Contact Eustis Mortgage directly to learn more about its mortgage products and your eligibility for such products. NMLS#70345
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5.0
SFTP
M
Mykala S
New Orleans, LA
Posted on January 31st, 2024 04:08 PM
Shannon was amazing. She took every phone call and text and was so easy to work with. I look forward to working with her again in the future!
Reply from Shannon Pemberton
January 31st, 2024 05:45 PM
I loved working with you both!! Thank you for allowing me to be a part of your home purchase! I’ll be in touch soon.
5.0
SFTP
C
Cassandra A
Kenner, LA
Posted on January 23rd, 2024 03:01 PM
Going the extra mile to help with the issues we had with our closing.
Reply from Shannon Pemberton
January 24th, 2024 04:39 PM
Thank you Cassandra!! So excited that you have your dream home!!
0.66
SFTP
N
Nader J
New Orleans, LA
Posted on November 19th, 2023 04:20 PM
Shannon was a bad commentator, rarely replying to my messages and phone calls. She didn’t have my best interest in mind. I’m sorry I uses EUSTIS for my mortgage.
Reply from Shannon Pemberton
November 29th, 2023 04:23 PM
We are sorry that some situations can make experiences less than perfect, but our aim is to deliver great experiences for customers like you.
5.0
SFTP
D
Daniel D
Covington, LA
Posted on November 9th, 2023 08:34 PM
Great communication. Walked us through everything with ease as this was our first home. Shannon, chelsea and everyone on the team was great!
Reply from Shannon Pemberton
November 9th, 2023 08:38 PM
We loved going through this purchase with you and Alli!! Thank you for the kind words!!
5.0
SFTP
M
Maggie L
New Orleans, LA
Posted on October 27th, 2023 01:23 PM
Shannon and Chelsea were informative, clear, and very friendly for my first time home-buying experience! I am very grateful for their hand holding and recommendations.
Reply from Shannon Pemberton
October 27th, 2023 02:24 PM
Thank you for the kind words Maggie! Congratulations!
5.0
SFTP
K
Kenneth G
Kenner, LA
Posted on August 30th, 2023 07:21 PM
Everyone made my first experience buying a house comfortable and easy to understand I would definitely recommend this company to anyone thanks for everything
Reply from Shannon Pemberton
September 27th, 2023 03:14 AM
I really appreciate the feedback and am looking forward to working with you again.
5.0
SFTP
S
Scott B
New Orleans, LA
Posted on August 29th, 2023 03:53 PM
This is my second time using Eustis. Always clear communication and rapid response to questions.
Reply from Shannon Pemberton
September 27th, 2023 03:14 AM
I really appreciate the feedback and am looking forward to working with you again.
5.0
SFTP
G
Grace W
Metairie, LA
Posted on July 30th, 2023 02:44 PM
Shannon was so helpful and explained every part of the process to us!
Reply from Shannon Pemberton
September 27th, 2023 03:14 AM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
5.0
SFTP
K
Kimberly A
Jefferson, LA
Posted on July 5th, 2023 02:30 PM
Communication
Reply from Shannon Pemberton
September 27th, 2023 03:14 AM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
4.0
SFTP
S
Scott R
Prairieville, LA
Posted on April 10th, 2023 12:26 PM
Shannon was great, especially in the zero hour with some last minute surprises. She (and team) went the extra mile to help me close.

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