Shana Sowles
Sr Mortgage Lender
Kansas State University
With over 20 years in the mortgage industry, Shana is dedicated to building strong relationships and helping clients find the right loan solutions for their goals. She’s known for her honesty, clear communication, and genuine care for each ...... Show More
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Reviews from Web
Shana was very helpful in helping me understand what everything meant and what I needed to do. She was very kind and patient with me as I learned everything. She answered all my questions and if she didnt have the answer she would figure it...
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Reply from Shana Sowles
May 20th, 2026 08:50 PM
Charles, I appreciate your kind words. I'm glad I could assist you in understanding the process and provide the answers you needed. It was my honor to help you through the process, and I look forward to helping you when you're ready again in...
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I would have appreciated the same level of communication I received prior to locking in my rate. After the rate was locked, it became noticeably more difficult to reach Shana by phone, and most communication shifted to email, where responses...
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Reply from Michael Zerr
May 12th, 2026 07:18 PM
Thank you, Edwin, for taking the time to share your detailed feedback with us. We regret that the communication did not meet your expectations after the rate lock and recognize the importance of maintaining consistent and clear interactions...
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Shana was great for our refinance! She made everything very clear and acted in our best interest always!
Reply from Shana Sowles
April 27th, 2026 03:27 PM
I'm pleased to hear that you found the refinancing process clear and felt that I acted in your best interest, Caitlin. Thank you for sharing your wonderful experience with me.
Shana is a great partner in the home buying process. We are lucky to have found her from out of town. We did not hesitate to work with her again for refinancing after the original purchase with her.
Reply from Shana Sowles
April 23rd, 2026 05:52 PM
Charles, I appreciate your kind words and am happy to have been a part of your home buying and refinancing journeys. Thank you for your trust and for choosing to partner with me again!
Very communicative
Reply from Shana Sowles
April 23rd, 2026 07:33 PM
Matthew, I appreciate your feedback. I'm glad to hear that my communication was effective for you. Thank you for sharing your experience with First Federal Bank, and placing your trust in us!
Shana was very helpful in finding the best rate and helping us be ready for closing ahead of schedule.
Reply from Shana Sowles
April 21st, 2026 06:32 PM
I'm pleased to hear that I could assist you in securing the best rate and preparing for an early closing, Hilda. Thank you for sharing your positive experience with me. It was a pleasure assisting you, and I look forward to helping you again...
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The tool used to process the required documents was very convenient and easy to use. Shana provided excellent customer service.
Reply from Shana Sowles
April 21st, 2026 06:32 PM
I'm pleased to hear that I could assist you in securing the best rate and preparing for an early closing, Hilda. Thank you for sharing your positive experience with me. It was a pleasure assisting you, and I look forward to helping you again...
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Shana is super easy to work with. She is friendly, knowledgeable, follows through, and keeps me informed along the way. I have used Shana on my last three homes and multiple IRRRLs. She is the first person I call for purchases or refinances....
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Reply from Shana Sowles
April 10th, 2026 05:41 PM
Your continued trust and kind words mean a lot, Dustin. I'm pleased to hear that my approach of keeping you informed and following through has made the process straightforward for you. Being your go-to contact for your home transactions and...
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Shana was very helpful and understanding, and took time to explain things in a way that I could grasp it! And she got me a better rate than anywhere else!
Reply from Shana Sowles
April 6th, 2026 05:03 PM
I appreciate your kind words, Benjamin. It's great to know that my explanations were clear and helpful for you. I'm pleased I could secure a competitive rate that met your needs. I so appreciate your trust in me and First Federal!
Shana is very efficient at her job and is extremely fast at responding to any questions I had throughout the process.
Reply from Shana Sowles
March 30th, 2026 06:17 PM
I'm glad to hear that my efficiency and quick responses were helpful to you, Arpita. It's important to me that your questions are addressed promptly as you go through the process. Thank you for sharing your experience and trusting me once again...
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About
With over 20 years in the mortgage industry, Shana is dedicated to building strong relationships and helping clients find the right loan solutions for their goals. She’s known for her honesty, clear communication, and genuine care for each client she serves. A Kansas State University graduate, Shana began her career in sports journalism before following in her father’s footsteps into mortgage lending—a field where she could combine her love for education, communication, and helping others achieve homeownership. Outside of work, Shana enjoys spending time with her husband, three kids, and two dogs. She’s an avid reader, family historian, and traveler who also gives back through community boards and church service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
Specialities
VA Mortgage Loans
Conventional Mortgages
FHA Mortgages
USDA Mortgages
Construction to Permanent Loans
First Time Homebuyer Loans
Digital HELOC
ITIN Loan
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Search Rank ScoreLearn More →
413
/850
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Education
- Kansas State University
Positions
- FIRST FEDERAL BANK MORTGAGE LENDERS - SENIOR MORTGAGE LENDERSep 4th, 2012 - Current
Memberships
- NMLS#982835
- NMLS # 982835
Addresses and Serving Areas
Year Started
1999
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #982835
Hobbies
- Reading
- Geneaology
- Camping
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Disclaimer
My goal is for you to become not just a client, but a friend. I look forward to getting to know you and your family, and how I can help achieve your goals. I treat you the way I want to be treated!
WE ARE A NATIONAL BANK -- Even if your area isn't in the listed service area, here .... I can help you! Just reach out and let's talk!