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  • NMLS # 301255
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9:00 AM to 5:00 PM
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Equal Housing Opportunity

PRMI NMLS# 3094

PRMI's Legal and Licensing Information

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NMLS Consumer Access

PRMI NMLS 3094. PRMI is an Equal Housing Lender. Some products and services may not be available in all states. Credit and collateral are subject to approval. Terms and conditions apply. Programs, rates, terms, and conditions are subject to change and are subject to borrower(s) qualification. This is not a commitment to lend.
For Texas Residents Only Consumers wishing to file a complaint against a mortgage banker or a licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to the Texas department of savings and mortgage lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550. The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department’s website at www.sml.texas.gov.
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5.0
Encompass
S
Sara M
Tyler, TX
Posted on January 16th, 2024 03:37 AM
Scott did a great job keeping seller’s agent up to date in lending process and always available to answer questions.
5.0
Encompass
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Patrika W
Tyler, TX
Posted on January 10th, 2024 02:41 PM
Working with this team has been nothing short of amazing! Thank you!
Reply from Scott Nelson | Branch Manager | Pri...
January 24th, 2024 02:44 PM
I'm thrilled to hear that you had such a positive experience with our team at Primary Residential Mortgage, Inc. It was absolutely a pleasure working with you, Patrika! Your satisfaction is our top priority, and I'm glad we were able to meet...
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5.0
Encompass
J
Jamie R L
Troup, TX
Posted on October 16th, 2023 12:45 PM
I have used Scott and team twice now. Each time the process was made as simple as can be. All of my questions and concerns were answered timely and thoroughly.
Reply from Scott Nelson | Branch Manager | Pri...
October 30th, 2023 12:49 PM
I'm sincerely grateful for your kind words, Jamie. It's always a pleasure to work with you and make the mortgage process as seamless as possible for you. Your satisfaction is our priority and we're glad to have successfully addressed all your...
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5.0
Encompass
S
Stephanie M
Bullard, TX
Posted on October 10th, 2023 01:18 PM
It was a pleasure working with you! I appreciate the open communication during the process!
4.5
Encompass
D
Dee M
Troup, TX
Posted on October 9th, 2023 07:57 PM
Thanks, Scott! Great transaction
5.0
Encompass
S
Sandra C
Gladewater, TX
Posted on October 2nd, 2023 05:10 PM
Always willing to explain & answer questions
Reply from Scott Nelson | Branch Manager | Pri...
October 16th, 2023 05:12 PM
I'm really glad to hear that you had a positive experience, Sandra. At Primary Residential Mortgage, Inc., we strive to ensure that all your questions are answered and everything is explained clearly. Your 5-star review means a lot to us. Thank...
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5.0
Encompass
T
Timothy E
Frankston, TX
Posted on September 10th, 2023 01:02 PM
Very courteous and friendly from the start, always quick to respond to any questions we had.
Reply from Scott Nelson | Branch Manager | Pri...
September 24th, 2023 01:06 PM
I'm thrilled to hear that you had such a positive experience, Timothy. Your review means a lot to me. At Primary Residential Mortgage, Inc., we always aim to deliver the highest level of customer service and it's great to hear that you felt...
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5.0
Encompass
J
Jerry C
Rusk, TX
Posted on August 29th, 2023 02:24 PM
Scott was absolutely amazing. We were in a time crunch and he and his team worked flawlessly. I would recommend him to anyone needed to finance a home loan. Thank you, Scott
Reply from Scott Nelson | Branch Manager | Pri...
September 12th, 2023 02:28 PM
I'm truly grateful for your kind words, Jerry. It was my pleasure to assist you in such a time-sensitive situation. I'm thrilled to hear that you're pleased with the efficiency of our work at Primary Residential Mortgage, Inc. Your recommendation...
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5.0
Encompass
J
Jonathon L
Tyler, TX
Posted on August 28th, 2023 01:11 PM
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Reply from Scott Nelson | Branch Manager | Pri...
September 11th, 2023 01:45 PM
Thank you, Jonathon, for taking the time to leave a review. I'm really pleased to hear that you had a positive experience with me at Primary Residential Mortgage, Inc. Your 5-star rating means a lot. If you ever need further assistance, please...
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5.0
Encompass
P
Patrice S
Tyler, TX
Posted on August 24th, 2023 01:50 PM
Scott did a great job! Thanks! It was indeed a pleasure working with Scott Nelson. His communication was great, he stayed on top of things throughout the loan process. Thank you, Patrice stine

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