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Scott Henry

Corporate

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
Mortgage
Mortgage Loan Officer
Contact Info
(800) 450-2010
Austin, TX
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
  • Experience
    L
    Lori W
    Tulsa, OK
    Posted on August 26th, 2024 02:08 PM
    everyone stayed in touch with myself as well as the entire crew helping me. they were very helpful and helped me understand the process every step of the way.
  • Experience
    A
    Angela F
    Yoncalla, OR
    Posted on August 25th, 2024 06:45 PM
    I felt my initial experience was very good, informative and easy to communicate. It was prompt and I was aware of what was going on. However, towards the end of the process, I felt like the communication was delayed and there were a few times...
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  • Experience
    M
    Mackenzie S
    Yoncalla, OR
    Posted on July 26th, 2024 04:50 PM
    Scott lacked strong communication throughout the transaction but especially during the tougher times and towards the end. He mentioned being out of office for a week and that is why he didn't respond at times, but that should've been communicated...
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  • Experience
    W
    William B
    Texarkana, AR
    Posted on July 26th, 2024 02:48 AM
    Scott was always patient and helped with any issue I had which was many because as a first time home buyer I was learning as I went. I would recommend Scott to anyone looking to purchase a home.
    Reply from Scott Henry
    August 5th, 2024 02:51 AM
    We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
  • Experience
    M
    Madeline R
    Texarkana, AR
    Posted on June 29th, 2024 09:08 PM
    There was little to no communication at the end. People were brought into the deal with no explanation. The clients were unhappy that figures were not quoted exactly. At one point they asked me if this institution was a scam. Overall I would...
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  • Experience
    A
    Austin J H
    Melbourne, FL
    Posted on June 7th, 2024 02:15 PM
    Overall was a good experience, made sure I closed on time even with a Holiday weekend the week of closing which caused some delays. Was helpful with questions I had and addressing concerns of confusions I had along the way.
    Reply from Scott Henry
    June 17th, 2024 02:18 PM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
  • Experience
    J
    Jennifer M
    Springtown, TX
    Posted on April 19th, 2024 07:21 PM
    Every step was very easy and simple
    Reply from Scott Henry
    April 29th, 2024 07:22 PM
    It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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  • Experience
    D
    Dylan M
    Palm Coast, FL
    Posted on March 28th, 2024 09:44 PM
    Scott was very informative and helped clarify everything that's part of buying a home for the first time. He was always available to answer questions and was very quick with everything.
    Reply from Scott Henry
    April 7th, 2024 09:53 PM
    We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
  • Experience
    J
    Joseph S
    Huntsville, TX
    Posted on March 7th, 2024 03:08 PM
    Scott was readily available via telephonic or email to answer any questions 24/7.
    Reply from Scott Henry
    March 17th, 2024 03:12 PM
    We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
  • Experience
    Y
    Yvonne M
    Espanola, NM
    Posted on March 5th, 2024 06:16 PM
    Awesome thank you
    Reply from Scott Henry
    March 15th, 2024 06:17 PM
    It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
    read more
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    About
    New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
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    Addresses and Serving Areas
    Other Serving Areas
    Austin, TX

    Time Zone

    Pacific Standard Time (PST)