logo
Social Links
Addresses
Licenses
  • NMLS# 79345
  • OH - MLO.021156.003
Services Offered
  • FHA Loans
  • VA Loans
  • 1st time homebuyer programs
  • OHFA
  • 1st time homebuyer grants
  • 100% FHA financing
  • HomeReady
  • HomePossible
Business Hours
Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed

Time Zone

Pacific Time
Disclaimer
Ruoff Mortgage Company, Inc | NMLS ID: 141868 | Equal Housing Lender
  • Rating
  • About
  • Contact
4.93
Encompass
A
Ashley M R
Massillon, OH
Posted on February 22nd, 2024 04:03 PM
Best of the best
4.68
Encompass
J
Jared J C
Massillon, OH
Posted on February 20th, 2024 04:32 PM
Would recommend to others
4.93
Encompass
S
Stefanie L R
Medina, OH
Posted on January 28th, 2024 08:06 PM
Detail oriented, organized and relational! Great experience!
4.37
Encompass
S
Stacey L J
Maple Heights, OH
Posted on January 19th, 2024 04:29 PM
Sara was great overall. We had a bit of a disconnect re: rate lock. Ultimately, I took the higher rate due to the lock. At the end of closing title informed me “the lender” required a higher hold back for POS repairs. I was completely unaware...
read more
5.0
Encompass
E
Edward C R
Burbank, OH
Posted on January 7th, 2024 05:29 PM
Sarah worked really hard for us and against all odds figured out how to get us into our new house. There were multiple times that something would come up and she always had some sort of a plan and stayed level headed. We are very thankful for...
read more
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
January 7th, 2024 05:55 PM
I'm deeply moved by your kind words, Edward. It was a pleasure to help navigate you through the mortgage process, and I’m thrilled that I was able to assist in making your home ownership dreams a reality. The challenges we faced were worth...
read more
5.0
Encompass
B
Brandon H
Akron, OH
Posted on January 2nd, 2024 05:21 PM
Sarah is the reason for the rating honestly. She was very knowledgeable, friendly, pleasant to work with, and laughed in the face of adversity. She went with punches and always had solutions.
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
January 7th, 2024 05:55 PM
I'm truly humbled by your generous review, Brandon. It was a pleasure to guide you through the mortgage process, it's my goal to turn challenges into solutions for my clients. Your positive feedback motivates me to keep doing my best work....
read more
5.0
google
S
Slingblade097
Posted on January 2nd, 2024 04:40 PM
Sarah Cole | NMLS# 79345O | Ruoff Mortgage NMLS# 141868 has received a review with 5 star rating from Slingblade097
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
January 8th, 2024 02:07 PM
Thank you so much for your feedback, slingblade097! I'm thrilled to know that your experience with Ruoff Mortgage was a positive one. Your rating truly means a lot to me. I'm here to provide you with the best service possible, and your satisfaction...
read more
4.87
Encompass
A
Adam S B
Bedford, OH
Posted on January 2nd, 2024 04:40 PM
Sara was great everything was very smooth and she answered all questions in a matter that anyone can understand.
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
January 16th, 2024 04:26 PM
I appreciate your kind words, Adam. I'm thrilled to hear that you found our process at Ruoff Mortgage smooth and that I was able to answer your questions in an easily understandable manner. Your satisfaction is my top priority and reviews like...
read more
3.56
Encompass
E
Eric T M
Akron, OH
Posted on January 1st, 2024 04:49 PM
Was a means to an end for three cash out refi on investment properties but experience was far worse than many other real estate transactions we've had in the past few years. Constantly needed more documentation and then I would provide statements...
read more
5.0
Encompass
J
James J
Garfield Heights, OH
Posted on January 1st, 2024 04:48 PM
Everything was great!

© 2015 - 2024 Experience.com created by BuyersRoad, Inc.
All rights reserved.