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0.66
Encompass
D
David E A
Naperville, IL
Posted on January 8th, 2024 09:02 PM
Rob told me that he would do things and didn't do them. He lied.Rob told me that my loan was in conditional approval status. Then I received a decline letter from underwriting. He lied.I asked to work with another person at Mutual of Omaha....
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5.0
Encompass
J
James F T
Park Ridge, IL
Posted on November 23rd, 2023 01:14 AM
Professionalism. Proficient. Politeness. Proactive. Patient.Mr. Wicklander and his team were outstanding! They, along with the Mutual of Omaha’s advanced website technologies, made obtaining a mortgage; with a competitive rate & price, almost...
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Reply from Robert Wicklander
December 3rd, 2023 01:15 AM
I'm truly humbled by your kind words, James. It was an absolute pleasure to guide you through the mortgage process. The entire team at Mutual of Omaha Mortgage is thrilled to hear such positive feedback, and we're proud to have been a part...
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5.0
Encompass
L
Lindsey C
Naperville, IL
Posted on July 27th, 2023 05:35 PM
Great communicator. Pleasant to talk to. Made the process for a first time home buyer easy.
Reply from Robert Wicklander
August 6th, 2023 06:05 PM
Thank you, Lindsey, for your kind words and five-star rating! I'm so glad to hear that I was able to make the home buying process easier for you. It's been great working with you.
3.83
Encompass
W
William J B
The Villages, FL
Posted on June 16th, 2023 02:32 PM
Better communication between loan officer and buyer Knowing what was going to happen before you sign papers
5.0
Encompass
G
Geri A G
The Villages, FL
Posted on May 31st, 2023 01:17 PM
Fast ,responsive and friendly
Reply from Robert Wicklander
September 27th, 2023 03:14 AM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
5.0
Encompass
E
Erin N S
Wheaton, IL
Posted on November 23rd, 2022 11:57 AM
We received professional and helpful service on the purchase of our home. Every question we had was answered in a timely manner. Rob was easy to talk to and made sure we understood everything that was presented to us.
0.66
ManualUpload
J
Jeffrey W
Posted on November 1st, 2022 05:41 PM
I was refinancing my home to pull equity out as it was needed to make changes to my home. My wife had become handicapped and I had to add stair chairs and other equipment that she now required. My overall experience with Mutual of Omaha was...
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0.66
ManualUpload
R
Ruben B
Posted on September 26th, 2022 10:44 PM
Better communication, when our first agent left the company no one contacted me to inform me. It was until I followed up that I was assigned to Robert. The customer should not be following up with emails and calls to be told the agent you had...
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5.0
SFTP
K
Kathleen S
Posted on September 15th, 2022 12:20 PM
Rob and his team were absolutely wonderful to work with. I was well informed every step of the way. I would definitely refer Rob to anyone I know!
5.0
SFTP
N
Nicholas S
Posted on July 31st, 2022 12:05 AM
Rob, first of all is fantastic! and whole team was amazing! thank you

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