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NMLS Consumer Access © New American Funding.
All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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5.0
Encompass
E
Elizabeth W
Depoe Bay, OR
Posted on March 4th, 2024 04:45 AM
Riana and Michele were both great! Easily assessable, always responded in a timely manner! Kept us informed and answered questions in a straightforward manner!
5.0
Encompass
V
Vedejah S
Mount Enterprise, TX
Posted on January 31st, 2024 06:06 PM
Very easy stress free
Reply from Riana Wasbin
February 10th, 2024 06:18 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
5.0
Encompass
K
Kevin R R
Moulton, AL
Posted on January 22nd, 2024 02:19 PM
No hassle Good response time
Reply from Riana Wasbin
February 1st, 2024 02:22 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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5.0
Encompass
R
Roger O
Cedar Hill, TX
Posted on January 21st, 2024 06:10 PM
She provided attention and was helpful explaining anything I had questions on and made herself available in case I needed something.
Reply from Riana Wasbin
January 31st, 2024 06:13 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
5.0
SFTP
E
Erik L
Richland Center, WI
Posted on December 2nd, 2023 01:44 AM
Riana was there to answer every question we had. She went above and beyond to get our mortgage funded even with the unique situation we had. She’s the best I’d recommend her to anyone looking to get a home loan.
Reply from Riana Wasbin
January 4th, 2024 11:23 AM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
5.0
SFTP
J
Julia H
Westerville, OH
Posted on November 30th, 2023 04:09 PM
Riana was great to work with, and she is the sole reason why I went with NAF. She called me back when rates had dropped, just an hour before I was planning to sign with another company. She was friendly, professional, and very quick with emails...
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Reply from Riana Wasbin
December 10th, 2023 04:14 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
5.0
SFTP
C
Carrie H
Watkinsville, GA
Posted on November 11th, 2023 12:15 PM
Riana made it GREAT!! When I had a question she emailed me back immediately. When I was nervous she put me at ease. She is a true professional and I loved working with her and intend to work with her in the future for all of my mortgage needs....
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Reply from Riana Wasbin
November 21st, 2023 12:20 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
5.0
SFTP
R
Robert W
Middletown, DE
Posted on November 9th, 2023 03:05 PM
Timing, service, and processing, very little redundancy
Reply from Riana Wasbin
November 20th, 2023 08:32 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
SFTP
C
Carrie H
Watkinsville, GA
Posted on November 6th, 2023 02:56 AM
Riana was so helpful from day one. I was apprehensive about the loan process as we had to restructure some debts as part of our loan. However, Riana was easy to work with and she put me at ease. I was incredibly grateful for her professionalism...
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Reply from Riana Wasbin
November 16th, 2023 02:56 AM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
5.0
SFTP
D
Debra C
Alton, IL
Posted on November 3rd, 2023 11:38 PM
I felt like someone was walking beside me through the whole process.
Reply from Riana Wasbin
November 13th, 2023 11:41 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

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