Rosemarie was able to help me out when nobody else could. She was persistent, transparent and positive. Rose is an amazing person and somebody I would highly recommend in the future. Thank you so much Rose for helping us get our home.
Reply from Rosemarie Frigerio, Loan Officer, N...
February 4th, 2024 03:09 AM
I really appreciate the feedback and am looking forward to working with you again.
Rosemarie was very professional and attentive to my particular need. She was very informative throughout the process, and ensured my need were met. It was a pleasure to work with someone of this caliber.
There was alot of miscommunication with staff. Rosemarie was wonderful she always attempted to help and if not always found someone to reach out to me. Her staff was not responsive and I would have to call myself to get an update on my loan....
Rosemarie was so pleasant and easy to work with. Because of her the whole process went very smoothly. She was very easy to reach at any time of the day. And my questions were always answered and explained.