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5.0
for
Dianne Steffey
Encompass
A
Alexander M
San Antonio, TX
Posted on February 24th, 2024 03:24 PM
Always available and helpful, was very friendly and informative. Got everything done quickly and got me a great rate.
Reply from Dianne Steffey
February 24th, 2024 05:31 PM
Alex, It was great working with you and Sarah. Enjoy your new home. Again, thank you for giving us the opportunity to work on your home loan and making us a part of your homebuying journey. All the best!
5.0
for
Dianne Steffey
Encompass
M
Matthew D K
San Antonio, TX
Posted on February 24th, 2024 03:10 PM
there were definitely some uncertain times. However, Dianne made things smooth and clear the best she could.
Reply from Dianne Steffey
February 24th, 2024 05:34 PM
Matthew, just like getting onto an airplane. You trust the pilot, but at 30K feet there's some turbulence. The experience of the pilot takes over and you land safely at your destination. That's what happened here. We were able to overcome the...
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J
January I T
Simpsonville, SC
Posted on February 24th, 2024 03:01 PM
Very fast and easy process.
5.0
for
Dianne Steffey
Encompass
J
John C
San Antonio, TX
Posted on February 23rd, 2024 02:52 PM
The communication
Reply from Dianne Steffey
February 23rd, 2024 03:10 PM
John, thank you for the review. We are proud of our open communication.
5.0
for
Dianne Steffey
Encompass
M
Melvin T T
Round Rock, TX
Posted on February 22nd, 2024 04:02 PM
Definitely the support and lightning fast responses received! From start to finish, the communication line was always open. I smiled throughout the whole process, thanks team!
Reply from Dianne Steffey
February 22nd, 2024 04:14 PM
Mel, this is what we wanted to hear. Thank you so much for entrusting us with your VA home loan. We value your business and your friendship. What a wedding anniversary present you gave Amy! All the best to you! Enjoy your new KB home!
5.0
for
Dianne Steffey
Encompass
T
Tracie M S
New Braunfels, TX
Posted on February 22nd, 2024 03:04 PM
Dianne is extremely knowledgeable and she tried every option to insure we got the financing that worked for us.
Reply from Dianne Steffey
February 22nd, 2024 03:43 PM
Tracie, it was great working with you and Joe. We will keep in touch with you, and get you refinanced when rates come down. Enjoy your new home.
5.0
for
Dianne Steffey
Zillow
T
Tsalazar0205
Posted on February 21st, 2024 09:37 PM
Dianne Steffey really hit the mark. We weren’t sure we would qualify and had no idea what buying a house involved. Dianne explained everything to us step by step and tried every different way to get us the most for our money. Dianne being so...
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Reply from Dianne Steffey
February 23rd, 2024 01:00 AM
Traci, it was such a pleasure working with you and Joe. We are so happy for you. Finding solutions is my forte. If there's a way to make it work, I will always find it. I am blessed that way. Thank you so much for your business. Enjoy your...
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5.0
for
Dianne Steffey
Zillow
M
MatthewKoch9
Posted on February 21st, 2024 10:23 AM
working with Dianne has been a wonderful experience. she was always available to answer any questions and Go the extra mile just to assist in any way.
Reply from Dianne Steffey
February 23rd, 2024 01:00 AM
Matthew, it was great working with you and Samantha! We understand how scary buying a home can be. So, we work to take away the fear. Thank you so much for entrusting us with your biggest investment. Thank you for your business. Enjoy your...
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5.0
for
Dianne Steffey
Zillow
C
Crystal P
Posted on February 21st, 2024 02:45 AM
Working with Dianne was an absolute game-changer in our journey to finding our dream home. From the moment we reached out, Dianne displayed an unwavering dedication to making our homeownership dreams a reality.Dianne ensured that every step...
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Reply from Dianne Steffey
February 22nd, 2024 12:58 AM
Crystal, thank you so much for your review. My team and I strive to give the best type of customer service to everyone that entrusts their loans to us. We believe in delivering the type of service we want and deserve. We loved working with...
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5.0
for
Dianne Steffey
Zillow
R
Roland C
Posted on February 20th, 2024 08:57 PM
Dianne and her team were meticulous all the way. From shopping better interest rates to communicating timely updates with the builder, it was a great process. Finally, I am in my home.
Reply from Dianne Steffey
February 22nd, 2024 12:58 AM
Roland, it was such a pleasure working with you. Buying a home is a journey, but building one is truly a challenge. I'm so happy that we got you the VA home loan you deserved at a very competitive rate. Enjoy your new home. We will surely be...
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