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Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
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Licensed as SFMC, LP; Service First Home Loans; Service First Mortgage Company; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”
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L
Luis R
Odessa, TX
Posted on February 13th, 2024 09:50 PM
the communication& knowledge base hallye brought to the table was amazing, overall super fun and easy to work with. I look forward to repeat business!
L
Lindsey A
Odessa, TX
Posted on February 2nd, 2024 12:24 AM
Great communication Quick turnaround/ response time Very knowledgeable about local market
J
Jamie S
Odessa, TX
Posted on January 30th, 2024 05:22 PM
Hallye was amazing and helped answer so many questions that we had along this journey of buying our first home!
M
Mireya R
Odessa, TX
Posted on January 26th, 2024 12:45 PM
Hallye was amazing ! She was quick to answer any questions I had. She made the home buying process as easy as it could be
J
Joshua A
Odessa, TX
Posted on January 24th, 2024 10:22 PM
Great service and diligent loan processing. Amber was always available or quick to respond.
D
Dave B
Midland, TX
Posted on January 4th, 2024 02:44 PM
Amber and the service first mortgage team were super helpful and informative in times where my wife and I felt completely lost, we appreciate their patience and expertise in what they do to help us feel much more comfortable with the whole...
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J
Jessica B
Midland, TX
Posted on December 29th, 2023 04:57 PM
The communication and the replies to our messages
M
Milisa S
Spring, TX
Posted on December 7th, 2023 11:24 AM
Assistance every step of the way.
A
Amed A
Midland, TX
Posted on November 21st, 2023 02:05 PM
I've visited a few banks before and always sensed that they couldn't do much to improve my situation. However, from the very beginning, Hallye took ownership of my situation and began assisting me. Unlike other banks that advised us to wait,...
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A
Alyssa C
Odessa, TX
Posted on November 10th, 2023 02:56 PM
Hallye is the best loan officer to have on your team. She is thorough, timely and very transparent with all of the information. She was extremely patient and kind as I learned the process and asked a million questions. She is great at what...
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