Ruoff Mortgage - Lorain, OH
Lorain, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Felix Velez, Ruoff Mortgage has received a review with 5 star rating from Brad C
quick communication
Rodney and his assistant were easy to work with and very clear about what needed to happen. It helped take the guesswork out of a potentially stressful first time home buying experience and that was very much appreciated!
Scott Dillen went above and beyone to help me every step of the way . He is the only person I would trust with my mortgage and planning. I can't say enough how grateful I am to have him on my side.
Reply from Scott Dillen, Ruoff Mortgage
September 14th, 2026 12:19 PM
I'm pleased to know that you felt supported every step of the way, Nicole. Your trust means a lot to me, and I'm thankful for your kind words. I am so happy that I was an important part of your home purchase journey and helping you and your...
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Our situation was not simple but Felix made the process much easier. Thanks again!!! We love our new home : D
From the start to the finish felix was allways there for any questions that I hava I'm being doing this for a longtime and for the past 10 years l haven't met the loan officer in person it was a great experience lm all ready telling my friends...
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Great job made the process less stressful
Reply from Owner
September 14th, 2026 08:34 PM
L'Tanya, I appreciate your kind words. I'm glad to hear that I could help make the process less stressful for you.
Transition was less stressful
Rodney Reynolds, Ruoff Mortgage has received a review with 5 star rating from Justin W
Reply from Owner
September 14th, 2026 06:16 PM
Justin, I appreciate your perfect rating. Thank you for placing your trust in my services at Ruoff Mortgage.
Information and help in all steps of these processes.
Reply from Rodney Reynolds
September 11th, 2026 03:37 PM
Justin, thank you for your review. I'm pleased to hear that the information and help provided throughout the process met your expectations. If there's anything more I can do to assist, please feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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