New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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I've worked with Arnold in the past for my first mortgage, That's how I new he was my go to person for my refinance. He handled everything for me in a timely and professional manner.Susan was also great to work with. I really appreciate them...
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Dave was very responsive throughout the transaction, and our mutual buyer felt well taken care of in his whole experience.
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The worst lending experience I have ever been through . Poor to no communication, dishonest statements, and horrible organization abilities. I qualify for downpayment assistance and was told by lender through email "I talked with my supervisor...
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He was very supportive to my husband and I. He made himself available off hours to accomodate issues that arose. He explained many insights thoroughly and always showed professionalism
Malcolm and Susan were actively involved every step of the process and readily accessible throughout. Top performers for customer service.
Reply from New American Funding - Malcolm Arri...
September 15th, 2026 01:45 PM
I'm pleased to hear that you had such a positive experience with both Susan and I. At New American Funding, we strive to provide excellent customer service and being accessible throughout the process is a big part of that. Thank you for your...
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Nustin was very knowledgable and helpful.
Always available. Great communicatee and genuinely interested in my success with the loan process and completing my tasks!
Reply from Justin Conte
September 14th, 2026 08:24 PM
Thank you so much for the kind words! It was truly a pleasure working with you, and I really appreciate you trusting me throughout the loan process. I’m glad I could be there to help you navigate everything and keep things moving toward your...
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Christopher was wonderful. Exceptional communication. He took time to answer the questions and explained different options. Guided us through the process. Most importantly he listened to us!!!!
Very prompt and attentive service, thank you!
Chris Thrombley provided professional and personalized service that made me comfortable throughout the process. The entire time at NAF provided superb customer service. I would HIGHLY RECOMMEND this wonderful organization of folks
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Stephanie Simpson
Simple Stephanie always was kind and considerate also made me feel at ease with any problem I was facing. If it wasn't for her I would have back out of my deal at the last moment think you Stephanie Simpson. Your loyal customer James
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing