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Consumers wishing to file a complaint against a mortgage banker or a licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the Department's website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550. NTFN, Inc. is licensed by the Texas Department of Savings and Mortgage Lending. NTFN, Inc. is licensed under the laws of the state of Texas and by state law is subject to regulatory oversight by the Department of Savings and Mortgage Lending. The department maintains a recovery fund to make the payments to certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department's website at http://www.sml.texas.gov.
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M
Mike S
Posted on February 23rd, 2024 06:08 PM
I've bought two houses with Erik. Both experiences (one in the middle of Covid) were great and the process was smooth with good communication. Erik and his team were responsive and easy to get in touch with. My daughter and her fiance have...
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S
Sam B
Posted on January 31st, 2024 03:22 PM
I was buying a property from a neighbor without brokers and Erik was very patient and informative throughout the whole process. I am so glad I chose to work with him and his team. They were prompt in gathering and processing documents for closing...
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4.66
SFTP
S
Stephanie J
Dallas, TX
Posted on January 10th, 2024 04:24 PM
I would say communication from Erik and team was phenomenal.
J
John S
North Richland Hills, TX
Posted on January 8th, 2024 09:41 PM
Erik and his team were great to work with. Clear communication with both me and my client, friendly, and all deadlines were met. I can't ask for more than that in a mortgage partner.
E
Everett S
Fort Worth, TX
Posted on December 19th, 2023 08:52 PM
Above and beyond excellent service from Mr. Coffey! Could not have had a better experience than we did.
T
Tabitha S
Fort Worth, TX
Posted on December 18th, 2023 08:51 PM
Lonny personalizes every experience. I trust him to have my best interests at heart and he goes well beyond what I have ever experienced with any other lender. I have used him twice now and hope to use him again If I ever need to!
5.0
SFTP
B
Brandi R
Fort Worth, TX
Posted on November 20th, 2023 12:22 PM
Tina was on top of everything and did a great job!
5.0
for
Hurst, TX
google
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Stacy P
Posted on November 18th, 2023 05:48 PM
I always have peace of mind when my clients partner with Tina Mayo for their mortgage needs. It is crucial for a homebuyer to work with somebody that is professional, an expert in the industry, communicates timely, and gets the deal done; Tina...
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5.0
SFTP
S
Stacy L P
North Richland Hills, TX
Posted on November 18th, 2023 05:39 PM
I always have peace of mind when my clients are working with Tina, she is an expert in the mortgage industry, and takes great care of the customer! She is thorough, personable, and professional! Communicates timely, and takes the time to help...
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5.0
SFTP
E
Elizabeth S
North Richland Hills, TX
Posted on November 15th, 2023 03:32 PM
My husband and I have been home owners several times and went through a family hardship that set us back financially for a few years. We were scared out of our minds that we would not be able to own our own home this quickly. We expected the...
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