Charlotte, NC
A Higher Standard of Lending
Charlotte, NC
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Always toom my calls and emails and answered any questions I had. It was my forst time buying a home and she walked me through every step
Reply from Jennie Daniels
September 18th, 2026 01:12 PM
Mason, I am glad you had a good experience purchasing your 1st Home! I work hard to make sure each of my buyers are comfortable with the home buying process and feel good about their purchase and financing. I am so excited for you and your...
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This is our second time we use Highlands, first we purchased a house and after a year we refinanced. Can't describe how appreciative me and my husband are with Kevin's attention to detail on our refinance case! He made this happen in a term...
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Reply from Kevin Barbee
September 16th, 2026 05:07 PM
Aimee, I'm grateful for your kind words and for choosing Highlands Residential Mortgage, Ltd. again for your refinancing needs. It was my pleasure to assist you and your husband, and I'm glad that the process was efficient and met your expectations....
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Jennie did a great job assisting with our recent transaction. She was professional, communicative, and responsive throughout the entire process. She kept us informed, handled the process efficiently, and was able to navigate any hiccups that...
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Reply from Jennie Daniels
September 11th, 2026 05:31 PM
Haley, I'm grateful for your kind words and for highlighting my role in ensuring a smooth and timely transaction. It's important to me to remain communicative and responsive throughout the process. I'm pleased that everything went smoothly...
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Ashleigh was very helpful in our home buying process and made it easy
Reply from Ashleigh Smyth
September 11th, 2026 02:19 PM
Thank you for your kind words, Alec. It was a pleasure helping you and Samantha. I hope you enjoy many happy years in your new home!
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It's easy to trust Skip and his team every step of the way. Always felt prepared for the next step.
Reply from Skip O’Neal
September 11th, 2026 03:55 PM
Thank you, Irving. I'm grateful to know that you felt prepared and trusted me and my team throughout the process. If you need anything else, please feel free to reach out.
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Kevin and his team were extremely knowledgeable, responsive, and professional. Communication was excellent throughout the entire process, and they provided great support every step of the way. I truly appreciate their help and would highly...
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Reply from Kevin Barbee
September 7th, 2026 05:37 PM
Ingrid, thank you for your kind words. I'm glad to hear that you found our team's knowledge and communication helpful throughout the process. Your recommendation means a lot to us.
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It was the ease of communication with Skip and his team. He answered our questions and made it a seamless process. This is our second home buying experience with Skip and his team and as always , they exceeded our expectation. Thanks again!...
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Reply from Skip O’Neal
August 31st, 2026 06:06 PM
Thank you, James. I'm glad to hear that the communication with my team and I made your home buying experience seamless. It's wonderful to know we've exceeded your expectations once again. If you have any more questions or need further assistance,...
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Always great!!
Reply from Jennie Daniels
August 24th, 2026 12:58 PM
Thank you Devon! I always love and appreciate the opportunity to work with you too!
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Skip is knowledgeable, professional, and communicative. He's a problem solver and I've never missed a loan closing with him.
Reply from Skip O’Neal
August 27th, 2026 03:55 PM
Thank you, John. I'm pleased to hear that you value my knowledge and communication. It's great to know I've been able to ensure smooth loan closings for you.
Jennie was professional and very communicative with us through the entire process. She also is very knowledgable and explained everything in context that we understood. We really appreciate everything she did for us. We trusted her very much...
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Reply from Jennie Daniels
August 24th, 2026 12:56 PM
Jessie. Thank you so much for your kind words! It is always satisfying to hear that you felt comfortable with the process and more importantly that you trusted me! I truly appreciated the opportunity to work with you and hope you and your family...
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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