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P
Patrick J Z
Lees Summit, MO
Posted on February 12th, 2024 01:03 PM
Jeriod was great to work with. He was very knowledgeable and took the time to explain the steps as they progressed. Plus he always was very quick to respond when I had a question.
Reply from Jeriod Kimball
February 22nd, 2024 01:06 PM
I'm truly grateful for your kind words, Patrick. It was my pleasure to guide you through the process and ensure that all your questions were answered promptly. Your satisfaction is my top priority, and I'm glad I was able to deliver for you....
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Teresa B
Southern Pines, NC
Posted on February 10th, 2024 03:21 PM
Andy was great to work with, informative, and always available.
Reply from Andy Stephens
February 20th, 2024 03:23 PM
I'm sincerely thankful for your kind words and the perfect rating, Teresa. It was a pleasure working with you and being able to provide you the information you needed throughout the process. I always strive to be available for all my clients...
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Arby L
Albuquerque, NM
Posted on February 9th, 2024 02:07 PM
Andy Stephens and his TEAM went above and beyond my expectations to get our refinance CLOSED within 45 days.
Reply from Andy Stephens
February 19th, 2024 02:10 PM
I'm really pleased to hear about your positive experience, Arby. Ensuring the refinancing process is as smooth and stress-free as possible is always our goal at Mutual of Omaha Mortgage. It's incredibly rewarding to know we exceeded your expectations...
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Alina S
Pembroke Pines, FL
Posted on February 5th, 2024 03:34 PM
Smooth process, quick closing and great
Reply from Jeriod Kimball
February 15th, 2024 03:35 PM
I'm thrilled to hear that you found the process smooth and quick, Alina. It was a pleasure to assist with your mortgage needs at Mutual of Omaha Mortgage. Your feedback reinforces our commitment to provide exceptional service. Thank you for...
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Donald R R
Mount Joy, PA
Posted on January 26th, 2024 01:53 AM
Andy was just on top of everything and we took it in steps NOT being rushed which made it a bit less stressful so overall it ran real smooth. Thanks. Andy
Reply from Andy Stephens
February 5th, 2024 01:56 AM
I'm thrilled to hear about your positive experience, Donald. It was my pleasure to assist you through the process and provide a comfortable pace. Your satisfaction is my top priority, and I'm glad to know that we achieved that together. Thank...
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Margaret R
Indianapolis, IN
Posted on January 9th, 2024 11:08 AM
Very easy process
Reply from Jeriod Kimball
January 19th, 2024 11:09 AM
I am thrilled to hear that you found the process to be easy, Margaret. That's always my goal - to make things as seamless and straightforward as possible for my clients. Thank you for the perfect rating and the positive review. If you have...
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Janice N P
Montrose, CO
Posted on January 2nd, 2024 05:09 PM
Matt was great to work with. He was prompt whenever I called or emailed with questions.
Reply from Matt Sailors
January 12th, 2024 05:09 PM
I'm truly grateful for your kind review, Janice. It was a pleasure to assist you with your mortgage needs at Mutual of Omaha Mortgage. I'm always here to help with any questions you might have in a timely manner. Thank you for the 5-star rating;...
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Dortha R H
Scotts Mills, OR
Posted on December 28th, 2023 06:27 PM
Matt - and their team - were very thorough and helpful in the process of the refinance/consolidation loan. Communications were consistent and timely, pro-active, and helpful in resolving any challenges that popped up. Even when "bumps in the...
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Reply from Matt Sailors
January 7th, 2024 06:31 PM
Thank you so much for your kind words, Dortha. We really appreciate you taking the time to share your refinancing experience with us and the community. At Mutual of Omaha Mortgage, we strive to provide a seamless and thorough process for our...
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Veronica D
Muldrow, OK
Posted on December 27th, 2023 11:42 PM
Honest service. Took longer than expected but overall wonderful people
Reply from Matt Sailors
January 6th, 2024 11:43 PM
I'm thrilled to hear that you found our service honest and our team wonderful, Veronica. I apologize if the process took longer than expected; we're continually working on our efficiency. Thanks for the perfect rating and for choosing Mutual...
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Mary A G
New Ellenton, SC
Posted on December 27th, 2023 11:57 AM
Matt has always been great. This is our second loan with him and both were very professional and caring. Matt has really gone above and beyond both times and this time he really did everything possible to ensure my families happiness and really...
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Reply from Matt Sailors
January 6th, 2024 12:00 PM
I'm incredibly grateful for your kind words, Mary. It was a pleasure working with you for the second time. Your satisfaction is my utmost priority and I'm glad I could meet your expectations once again. I always strive to make the loan process...
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