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Nick McLean | Team Manager | NMLS #1945920
First Alliance Home Mortgage - Owings Mills, MD
First Alliance Home Mortgage, L.L.C. opened in 2004 and had since become one of the premier lenders in the North East. A Mortgage Banker/Broker with tremendous resources and a broad range of mortgage products we are committed to providing y... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
It is like buying my house all over again
Reply from Nick McLean
October 13th, 2024 09:59 PM
I'm delighted to hear that you had such a positive experience, Salomie! Your kind words truly made my day. I'm glad I could assist in making the process feel like buying your house all over again. Remember, if you ever need help with anything...
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Nick did everything he could to help me get my refinance completed. He was amazing
Reply from Nick McLean
October 11th, 2024 08:43 PM
I'm thrilled to hear that you're satisfied with the refinancing process, Cheryl! It was my pleasure to assist you every step of the way. Your kind words and the top-notch rating mean the world to me and to everyone here at First Alliance Home...
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Very good and very helpful
Reply from Nick McLean
October 6th, 2024 01:41 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
Friendly and knowledgeable
Reply from Nick McLean | Team Manager | NMLS #...
October 3rd, 2024 02:17 PM
I am glad we were able to provide a solution that fit exactly what you were looking for!
Communication
Reply from Nick McLean | Team Manager | NMLS #...
October 3rd, 2024 02:12 PM
You were great to work with and I am happy to be part of the solution you needed!
I have 1 thing no one would never answer the phone when I called. I kept leaving mass but overall everything was great thank you for your service.
Reply from Nick McLean
October 7th, 2024 02:10 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
Better communication!!
Reply from Nick McLean
October 5th, 2024 11:35 AM
We apologize for any inconvenience this caused you. Please know that we take your review to heart, learn from it and do better in the future.
The refinance went through in a timely manner.
Reply from Nick McLean
September 28th, 2024 12:23 PM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
Slowing down during the process when speaking so that everything can be fully understood. Also zoom calls wouldn't hurt.
Reply from Nick McLean | Team Manager | NMLS #...
August 5th, 2024 02:48 PM
I appreciate the honest review. Outside of a smooth process, communication is the most important aspect of our business. If you could, can you please share a little more about what we may have done better so we can address this and do better?...
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Better communication need to actually listen to your customers needs and then not try to change things up
And oh get your customers credit addresses to send payments directly to creditors
Reply from Nick McLean | Team Manager | NMLS #...
August 3rd, 2024 12:09 PM
I'm sorry to hear that you were not satisfied with the level of communication during our interactions, Cindy. It's crucial for us at First Alliance Home Mortgage to ensure that we fully understand and cater to our customers' needs. I apologize...
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About
First Alliance Home Mortgage, L.L.C. opened in 2004 and had since become one of the premier lenders in the North East. A Mortgage Banker/Broker with tremendous resources and a broad range of mortgage products we are committed to providing you with the best rates and service available in today's market.
Our Corporate Office is conveniently located in Cranford, NJ and near all the major highways. Our mission is to serve our customers with honesty, integrity, and competence. Our goal is to provide home loans to our clients while providing them with the lowest interest rates and closing costs possible. Furthermore, we pledge to help borrowers overcome roadblocks that can arise while securing a loan.
Specialities
Cash out
Debt Consolidation
Payment Acceleration
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Positions
- First Alliance Home Mortgage - Mortgage Loan Originator Aug 1st, 2022 - Current
Addresses and Serving Areas
Other Serving Areas
Year Started
2020
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1945920 - AZ, CA, CT, DE, DC, FL, GA, ID, IL, KY, MD, MT, NC, NJ, NY, OH, OR, PA, SC, TN, TX, VA, WA