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    Neil Sweren

    ClaimedPro

    SVP, Reverse Mortgage Division Manager | NMLS ID #139177

    Works at 
    Owings Mills
    4.89
    (96)
    1.83
    SFTP
    J
    Jennie H
    Alexandria, VA
    Posted on July 20th, 2022 04:51 PM
    There was a lack of communication and follow through. I had to follow up to emails and texts multiple times for a response. It was a prolonged process with unnecessary steps that delayed everything. Felt blamed for certain things and unsupported...
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    Reply from Neil Sweren
    July 21st, 2022 01:06 AM
    Jennie, thank you for your constructive feedback. We try hard to keep communication flowing, so everyone knows where we are in the process and why. I am sorry that was not your experience, and our level of service and communication fell short....
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