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All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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5.0
Encompass
R
Robert A B
North Little Rock, AR
Posted on February 6th, 2024 07:55 PM
Communication and always being available
Reply from Michael Wallace
February 16th, 2024 07:55 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
Encompass
T
Thomas M A
Hope, AR
Posted on January 30th, 2024 09:31 PM
The channel of communication was always open. Michael answered the phone, if messages were left, he returned phone calls promptly. Excellent person to have on your team.
Reply from Michael Wallace
February 9th, 2024 09:33 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
5.0
Encompass
R
Richard C B
Prairie Grove, AR
Posted on December 30th, 2023 05:05 PM
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Reply from Michael Wallace
January 9th, 2024 05:07 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
read more
5.0
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M
Meggy C
Posted on December 29th, 2023 03:09 PM
There was a huge hiccup early on in our loan process, but the problem was addressed and Michael and his team put in tons of time and effort to make it right. Overall, communication was superb and I was so impressed with the speed and accuracy...
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5.0
Encompass
M
Margaret B
Fayetteville, AR
Posted on December 29th, 2023 03:08 PM
There was a huge hiccup early on in our loan process, but the problem was addressed and Michael and his team put in tons of time and effort to make it right. Overall, communication was superb and I was so impressed with the speed and accuracy...
read more
Reply from Michael Wallace
January 8th, 2024 03:12 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
read more
4.66
SFTP
A
Aaron L
Sherwood, AR
Posted on December 26th, 2023 04:53 PM
Michael worked with us to get us the best possible rate during this time of higher interest rates. While the home financing process is always a bit stressful I feel Michael and team did their best to get us what we needed in the time frame...
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Reply from Michael Wallace
January 8th, 2024 06:40 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
4.0
SFTP
H
Hunter S
Stuttgart, AR
Posted on November 13th, 2023 03:02 PM
It was easy going
Reply from Michael Wallace
November 23rd, 2023 03:03 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
4.66
SFTP
H
Hunter S
Stuttgart, AR
Posted on November 7th, 2023 10:48 PM
Everyone went smoothly
Reply from Michael Wallace
November 17th, 2023 10:53 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
4.66
SFTP
M
Melissa H
North Little Rock, AR
Posted on October 20th, 2023 03:07 PM
The team made a stressful situation for me so much more pleasant.
Reply from Michael Wallace
October 30th, 2023 03:12 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
Encompass
S
Samantha S
Jacksonville, AR
Posted on October 10th, 2023 04:32 PM
They made everything easy and answered any questions we had about the process along with what documents we needed to turn in. Would recommend them to anyone!
Reply from Michael Wallace
October 20th, 2023 04:36 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

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