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Matthew Lucas, Loan Officer, NMLS #1064998 | Nova Financial & Investment Corporation, DBA NOVA® Home Loans, NMLS #3087 | BK 0902429 |25 S. Arizona Place, Suite 210, Chandler, AZ, 85225 | https://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/3087 | Equal Housing Opportunity For licensing information, go to: www.nmlsconsumeraccess.org. | For Texas Consumers: Consumers wishing to file a complaint against a mortgage banker or licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin Texas 78705. Complaint forms and instructions may be obtained from the department's website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550. The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department's website at www.sml.texas.gov.
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5.0
Encompass
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Dane E
Mesa, AZ
Posted on June 1st, 2023 01:41 PM
Super knowledgeable, friendly, great communication, and somehow, always available by phone or text!!! You're the man!
Reply from Matthew Lucas
September 27th, 2023 03:14 AM
It was a pleasure to work for you and our mutual clients!
5.0
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David O
Centralia, WA
Posted on May 23rd, 2023 02:16 PM
Matt He went above and beyond in helping us to make this a smooth transition. He was always readily available when we had questions and he answered the phone and he listened. Who does that. Thanks Matt. You are the best. ?
Reply from Matthew Lucas
September 27th, 2023 03:14 AM
Thank you so much for your kind words, David! It was a pleasure working with you and I'm so glad to have been able to help make the process smooth. It's always my goal to provide the best service to my clients, so I'm glad to hear that I was...
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5.0
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Veronica L M
Montesano, WA
Posted on May 12th, 2023 04:13 PM
Matthew and his team are fantastic. They all treat you with respect and caring. We feel like part of his family. That Matthew and his team are our financial family for life.
Reply from Matthew Lucas
September 27th, 2023 03:14 AM
Thank you so much for the kind words, Veronica! We strive to provide the highest level of service and build relationships with our clients that last. I am truly glad that you feel like a part of our family. We look forward to continuing to...
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5.0
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Reika S
Peoria, AZ
Posted on February 20th, 2024 04:22 PM
Matt was very prompt and shrewd on his work. Also very nice and communicative
5.0
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Mayra M
Peoria, AZ
Posted on February 19th, 2024 01:02 AM
Matthew always answered my phone calls and answered my questions! Very friendly loan officer:)
Reply from Matthew Lucas
February 19th, 2024 04:07 PM
I'm really glad to know that you had a positive experience, Mayra. Ensuring that you have all your questions answered is of utmost importance to me and Nova Home Loans. It was a pleasure working with you, and I appreciate your kindness and...
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5.0
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Jon A M
Peoria, AZ
Posted on February 17th, 2024 08:33 PM
Matt has very good communication skills.
Reply from Matthew Lucas
February 19th, 2024 04:08 PM
I truly appreciate your kind words, Jon. Communication is a key aspect to ensure a smooth process and I'm glad I was able to meet your expectations in that regard. It was a pleasure assisting you with your needs. Thank you for choosing Nova...
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5.0
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Matthew G S
Peoria, AZ
Posted on February 17th, 2024 04:52 PM
Matthew was amazing throughout the whole process! He was very communicative, friendly, prompt, and helpful throughout our whole process. It was a true pleasure working with him and I will be recommending him to all of my friends and family...
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Reply from Matthew Lucas
February 19th, 2024 04:08 PM
I'm truly grateful for your kind words and a perfect rating. It was a pleasure assisting you throughout the home loan process. I aim to provide excellent service to each of my clients and I'm glad to hear that you had a positive experience....
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5.0
Encompass
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Rebeca I S
Queen Creek, AZ
Posted on November 2nd, 2023 04:18 PM
Matthew is great and we have always had the best experience working with him for our mortgage needs. He is extremely helpful, knowledgeable, and detailed. He keeps you appraised with details and upcoming items, as well as provides excellent...
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Reply from Matthew Lucas
November 2nd, 2023 05:36 PM
I'm truly honored by your kind words, Rebeca. It's always a distinct pleasure to assist you with your mortgage needs, and I'm glad to hear that you appreciate the effort I put into keeping you informed and answering your questions. Your satisfaction...
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5.0
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Valerie V
Posted on October 16th, 2023 05:39 PM
Since the first introduction email, Matthew has held my client's hand through every aspect of their home loan process. He worked diligently to ensure they had all the information they needed to make well-informed decisions when making their...
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5.0
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Valerie V
Casa Grande, AZ
Posted on October 16th, 2023 05:39 PM
Since the first introduction email, Matthew has held my client's hand through every aspect of their home loan process. He worked diligently to ensure they had all the information they needed to make well-informed decisions when making their...
read more
Reply from Matthew Lucas
November 2nd, 2023 05:35 PM
I'm thrilled to hear that you had such a positive experience, It was my pleasure to guide you and your clients throughout every step of the journey. Ensuring you have all the relevant information you need for informed decision-making is always...
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