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5.0
Encompass
M
Matthew S
Vernon Hills, IL
Posted on January 29th, 2024 05:16 PM
Mark is great. It's the people in the business that may things GREAT.
Reply from Mark Gundersen
February 8th, 2024 05:16 PM
Thank you for your fantastic review, Matthew. Your words mean a lot to me. It's always my aim to make things great for my clients and I'm glad to hear that I succeeded in doing so with your case. It was a pleasure doing business with you. Looking...
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5.0
Encompass
J
Joseph K
Warrenville, IL
Posted on December 19th, 2023 02:54 PM
Mark was very communicative and was always available when we had questions!
Reply from Mark Gundersen
December 29th, 2023 02:57 PM
I appreciate the stellar rating and your positive review, Joseph! It was a pleasure assisting you with your mortgage needs. I strive to be always available and maintain clear communication with my clients. Please remember that Mutual of Omaha...
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5.0
Encompass
F
Fran L
Bartlett, IL
Posted on November 24th, 2023 12:07 AM
You are the best to work with, always easy to work with, the client alway come first.
5.0
Encompass
R
Ruthie G
Mchenry, IL
Posted on November 20th, 2023 08:21 PM
Mark followed the purchase from its very beginning answering every question I had and sat it on the closing and helping every step of the way. I highly recommend working with Mark and Mutual of Omaha for competitive rates and great service...
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Reply from Mark Gundersen
November 30th, 2023 08:25 PM
Thank you so much, Ruthie, for your kind words and a perfect rating! It was a pleasure working with you and guiding you through the purchasing process. I'm thrilled to hear that you had a positive experience with both myself and Mutual of Omaha...
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5.0
Encompass
S
Sue M
Mchenry, IL
Posted on November 16th, 2023 01:27 PM
Mark makes everything go smoothly. My.client was impressed with him and his team.
5.0
Encompass
K
Karen F
Roselle, IL
Posted on November 6th, 2023 04:35 PM
I know I can trust Mark and his team to provide dependable, outstanding service every time. Trust is earned and I truly appreciate our relationship with every transaction.
4.16
Encompass
J
Jennifer S
Roselle, IL
Posted on November 5th, 2023 04:32 PM
Aside from Mark, who was great, the other employees acted like I knew all about the process and knew what to do. There was no explanations beyond what they needed from me. Which caused a few hiccups.
Reply from Mark Gundersen
November 15th, 2023 04:33 PM
I truly appreciate your feedback, Jennifer. It's great to hear that you had a positive experience with me at Mutual of Omaha Mortgage. However, I'm sorry to hear about the lack of communication you experienced with the rest of the team. It's...
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5.0
Encompass
N
Nancy C
Sycamore, IL
Posted on October 21st, 2023 01:59 PM
Easy to work with and always get to the closing table
5.0
Encompass
H
Hans P J
Sycamore, IL
Posted on October 18th, 2023 10:43 AM
Mark and Rachel kept in contact with me and always answered my questions. Both did a superb job with excellent professionalism. Thanks Mark and Rachel it was surprisingly an awesome experience. Hans P Jacobson
Reply from Mark Gundersen
October 18th, 2023 04:23 PM
We greatly appreciate your business! It was a pleasure working with you!
4.33
Encompass
K
Kelsey B
Elmwood Park, IL
Posted on September 19th, 2023 09:34 PM
Some of my documents were not properly received and communicated. The communication seemed great, but apparently there was a lapse. This resulted in me over paying a few aspects that I now have to go after to get my money back. An inconvenience,...
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Reply from Mark Gundersen
September 29th, 2023 09:37 PM
I appreciate your honest feedback, Kelsey. I apologize for the confusion regarding your documents, and I understand your frustration. This is certainly not the experience we aim to provide at Mutual of Omaha Mortgage. We are taking immediate...
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