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TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area. This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.
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5.0
Encompass
D
Daniel T
Greenville, NC
Posted on February 25th, 2024 02:50 AM
Everything was perfect. All the questions were answered thoroughly and quick. It made the home buying process a great experience.
5.0
Encompass
B
Brooke B
Snow Hill, NC
Posted on February 17th, 2024 05:38 PM
Exceptional customer service, the whole process was made so easy for me.
Reply from Lisa Roberts
February 24th, 2024 05:40 PM
Your feedback fuels our dedication to excellence. We're here to help with all your future mortgage needs.
5.0
Encompass
A
Anthony H
Washington, NC
Posted on February 1st, 2024 02:20 PM
Very friendly, very helpful and very knowledgeable. Everyone went out of the way to help us so much. We are very grateful. They answered all our questions. We didn’t have to wait on replies.
Reply from Lisa Roberts
February 8th, 2024 02:22 PM
We're thrilled to hear you had a great experience with us! Your satisfaction is our top priority.
5.0
Encompass
J
Joseph J A
Greenville, NC
Posted on January 31st, 2024 02:55 PM
Lisa was great to work with. She was extremely flexible and was helpful with my crazy schedule often not allowing communication to be done during normal business hours. She was great about follow up and always had a positive attitude.
Reply from Lisa Roberts
February 7th, 2024 02:57 PM
We're thrilled to have earned your trust. Reach out to us whenever you need mortgage advice.
5.0
Encompass
H
Hunter M
Ayden, NC
Posted on January 28th, 2024 08:36 PM
Communication and guidance throughout the process. Stayed on top of everything and made it super easy for us
Reply from Lisa Roberts
February 4th, 2024 10:57 PM
We're delighted that you had a positive experience with us. Count on us for all your future mortgage endeavors.
5.0
Encompass
J
James W P
Wilson, NC
Posted on January 27th, 2024 10:43 PM
Great communication and time line
Reply from Lisa Roberts
February 3rd, 2024 10:47 PM
We're grateful for your positive review and hope to work together again in the future.
3.0
Encompass
N
Normand H
Washington, NC
Posted on December 26th, 2023 01:10 PM
I think the loan disclosure statement should be accompanied with a narrative statement making obvious changes to the borrower. This is just constructive criticism and in large part I was satisfied
5.0
google
D
DeVanai C
Posted on December 16th, 2023 03:23 AM
She looked out for my best interest while maintaining consistent communication to get me my first home! Any homebuyer should definitely consider townebank!
5.0
Encompass
D
DeVanai C
Greenville, NC
Posted on December 16th, 2023 03:07 AM
She looked out for my best interest and everything was to the point!! Definitely seems like a reliable mortgage lender.
Reply from Lisa Roberts
December 23rd, 2023 03:08 AM
We're honored to have received your positive feedback. We're here to assist you whenever you need.
5.0
Encompass
L
Lori H
Greenville, NC
Posted on December 8th, 2023 03:13 PM
Ms Roberts was very kind and professional. She answered my questions clearly and made the process very smooth.
Reply from Lisa Roberts
December 15th, 2023 03:14 PM
Your review means a lot to us. We're committed to guiding you through all your mortgage decisions.

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