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5.0
Encompass
T
Travis S
Butterfield, MN
Posted on February 27th, 2024 06:25 PM
Excellent communication whenever we needed it. Explained everything in simple terms, and made sure we understood everything.
Reply from Kristin Olding
February 27th, 2024 08:09 PM
Thank you so much for your feedback, Travis! I'm thrilled to hear that you found our communication to be excellent and that I was able to explain everything in a way that was easy to understand. At New American Funding, ensuring our clients...
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4.83
Encompass
D
Dustin S
Blaine, MN
Posted on February 23rd, 2024 10:58 PM
Easy to understand, quick to respond and was able to respond anytime.
Reply from Kristin Olding
February 23rd, 2024 11:01 PM
I appreciate your kind review, Dustin. It's a pleasure to hear that you found our communication quick and easy to understand. At New American Funding, we aim to be available anytime for our clients. I'm glad that I was able to provide you with...
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1.5
Encompass
S
Shelly M B
Milaca, MN
Posted on February 1st, 2024 04:00 PM
Communication when it was important to have an answer! Weather it was what I wanted to hear or not I did not get a returned call or email. I was not updated on the file until the morning of closing. Some documents such as the Amendatory Clause...
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5.0
Encompass
K
Kelly K
Saint Paul, MN
Posted on January 6th, 2024 03:38 PM
Hardest workers to get the best possible option for you and your family. Any questions I had were met with the utmost respect and care. I’m so happy with everyone from NAF and would most definitely recommend them to anyone looking to work with...
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Reply from Kristin Olding
January 6th, 2024 04:03 PM
I'm thrilled to hear such positive feedback, Kelly! It's rewarding to know that our hard work and dedication to finding the best options for our clients is appreciated. Your questions and concerns are always our top priority at New American...
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5.0
Encompass
S
Sara O
Pierz, MN
Posted on December 30th, 2023 05:31 PM
Easy to follow, kept on top of the next steps that needed to happen
Reply from Kristin Olding
January 9th, 2024 05:33 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
Encompass
J
Janieci H
Windom, MN
Posted on December 27th, 2023 07:24 PM
We were first time home buyers and she made it very easy for us to understand everything. She would answer immediately every time and wouldn’t make us feel bad not knowing a lot of things about buying a house. She was such a great help and...
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Reply from Kristin Olding
December 27th, 2023 07:56 PM
I'm so glad to hear that your first home buying experience was a positive one, Janieci! It was my pleasure to guide you through the process and to be readily available to answer any questions you had. I strive to make the process as easy as...
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5.0
SFTP
E
Eric E
Thief River Falls, MN
Posted on December 26th, 2023 03:12 PM
Very communicative and responsive.
Reply from Kristin Olding
December 26th, 2023 03:40 PM
I'm truly grateful for your kind review, Eric! It's always a pleasure to hear that my work is appreciated. Ensuring effective and swift communication is a priority for me at New American Funding, and I'm glad you found it beneficial. Your 5-star...
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5.0
google
L
Luxe R
Posted on December 20th, 2023 03:14 PM
Kristin was absolutely AMAZING throughout our home buying process! She always made time to update us throughout every step and made our dreams come true!
5.0
SFTP
M
Makenzie W
Ham Lake, MN
Posted on December 20th, 2023 03:14 PM
Kristin was absolutely AMAZING throughout our home buying process! She always made time to update us throughout every step and made our dreams come true!
Reply from Kristin Olding
December 26th, 2023 03:41 PM
Thank you so much for your kind words, Makenzie. I'm thrilled to hear how happy you are with the home buying process. Your satisfaction is my top priority, and it was my pleasure to keep you updated every step of the way. I'm glad I could play...
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5.0
SFTP
A
Andrew T
Detroit Lakes, MN
Posted on December 6th, 2023 08:54 PM
It was a very enjoyable experience. 15/10 will Highly recommend. Kristen was super patient when it mattered most, but was also persistent about tasks that needed to be done. Everyone at the title company also commented on how professional everyone...
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Reply from Kristin Olding
December 18th, 2023 05:44 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

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