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Kate DeKay - Senior Vice President| NMLS # 87170 in New Orleans, LA

Kate DeKay

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Senior Vice President| NMLS # 87170

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Mortgages...UncompliKATEd. Kate deKay is the Senior Vice President and Managing Director of Eustis Mortgage Corporation, a role she has held since 2013. Kate is the 3rd generation of the Eustis family to work as a mortgage specialist origi... Show More
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  • SFTP
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    Zakeia P
    New Orleans, LA
    Posted on August 13th, 2022 05:20 PM
    This could just be that this is the way business is run these days, but we had A LOT of emails back and forth, many that could have been flushed out with a phone call. I would attempt to call and not get an answer, then get an email instead....
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    Reply from Eustis Mortgage
    August 22nd, 2022 02:07 PM
    Thank you for this feedback, as we always welcome suggestions on improvements to the process. We’re happy to know that your overall experience was positive despite some issues in communication. We strive for clear, informative, and proactive...
    read more
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    Maya T
    New Orleans, LA
    Posted on May 6th, 2022 09:51 PM
    I think you are misleading us by suggesting that we wait on interest rates. We would expect a little more friendly communication with you, especially after the three mortgages. At the very least, we hoped that you would also look out for the...
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    Tolga T
    New Orleans, LA
    Posted on May 2nd, 2022 10:22 PM
    Overall I'm happy with Eustis's, fast work and easiness during the closing. That's important so thank you. On the other side, It was a very stressful couple of months with the rapidly rising interest rates. I'm sure it was for you as well,...
    read more
    Reply from Eustis Mortgage
    May 18th, 2022 03:16 PM
    Our goal is to provide you with excellent service, and we understand your frustration with a drastically and quickly shifting market. When previously going this process with our team and receiving 5-star service and advice, we were in a time...
    read more
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    Andrew D
    Charlotte, NC
    Posted on April 19th, 2022 07:32 PM
    Shannon Pemberton & Chelsea Gonzales are the best.
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    Samir M
    Metairie, LA
    Posted on April 19th, 2022 07:28 PM
    Kate and Alex were both very responsive and helped get me a favorable rate at a time when rates rose considerably during my 60 day lock. They gave me great advice on when to lock and helped ensure everything closed in a timely fashion.
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    Eric S
    Woodstock, GA
    Posted on April 12th, 2022 05:54 PM
    Very transparent and professional during the whole process.
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    Debbie P
    Fairview, TN
    Posted on April 6th, 2022 01:27 AM
    Everything you needed was clear and precise. You made the closing easy.
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    Clint L
    New Orleans, LA
    Posted on April 4th, 2022 04:52 PM
    Kate was great to work with!
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    Patricia F
    Hot Springs Village, AR
    Posted on March 30th, 2022 02:49 PM
    Mimi is so informed and on target with ideas. The supporting team were on top of all issues and we had a quick close with appraisals, etc and everyone worked to achieve the timelines and the goals. It could not have been better!
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    Andrew T
    New Orleans, LA
    Posted on March 23rd, 2022 04:06 PM
    Kate and her team communicated clearly and consistently throughout the entire process. They couldn't have made it any easier for us.
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    About
    Mortgages...UncompliKATEd. Kate deKay is the Senior Vice President and Managing Director of Eustis Mortgage Corporation, a role she has held since 2013. Kate is the 3rd generation of the Eustis family to work as a mortgage specialist originating loans and assisting homebuyers with loan product selection. Although she has been around the mortgage industry her entire life, Kate’s hard work and dedication to her employees and borrowers has allowed her to advance from the bottom up after joining the company in 2007. Kate’s goal is to help keep New Orleans the great city she loves. That’s why she enjoys assisting people in the greater New Orleans area finance a house that they can call home. She does this by making the mortgage process as straightforward as possible and by providing a high level of customer service. Kate’s approach makes her a trusted source for her clients as they come to her for advice about the mortgage and home buying processes. While Kate remains dedicated to her local, New Orleans clients, she plays a large role in the company restructuring to adapt to the changing world and has been involved in the expansion of the company throughout Louisiana and beyond state borders. Through her leadership, the company has created a corporate platform, Eustis Family of Companies, to support the individual Eustis divisions and loans throughout the states that they serve. All of these changes have been centric about providing buyers outstanding service and employees the support needed to be successful. Kate also has served as president of the Mortgage Lenders Association in New Orleans. Prior to her presidential term, she served on the board as Vice President and other miscellaneous roles for three years. Kate remains an active member of the Association, in addition to serving as a member to the Women’s Council of Realtors. In 2016, Kate was selected by New Orleans CityBusiness as a featured recipient in their Women in Business issue, and also featured as a Mover and Shaker. Always on the go, Kate considers her only “hobbies” to be an enthusiastic and dedicated wife and mother for her kids and dogs.
    Products & Services
    Mortgage Loan Officer
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    Positions
    • Eustis Mortgage - Senior VP
      Apr 1st, 2013 - Current
    • Eustis Mortgage - Vice President, Metairie Branch Manager
      Jan 1st, 2007 - Current

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS # 87170
    Disclaimer
    Equal Housing Lender. This is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Program rates, terms and conditions are subject to change at any time. All programs and rates and not available in all states. Contact Eustis Mortgage Corp directly to learn more about its mortgage products and your eligibility for such products. NMLS#70345