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5.0
API
R
Richard G
San Diego, CA
Posted on January 24th, 2024 04:08 PM
Jo Ann was responsive and surveyed all the available insurance plans that fit our needs and helped us choose the right plan for us. She communicated very well throughout the process of renewing our policy. She is a great asset and help for...
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Reply from Michael Fusco
January 24th, 2024 06:53 PM
Thank you for taking the time to share your positive experience, Richard. We are thrilled to hear that Jo Ann was able to provide such exceptional service. Her dedication to understanding and meeting customer needs is a crucial part of what...
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5.0
API
J
Josephine A
Chula Vista, CA
Posted on January 21st, 2024 03:26 PM
Easy access
Reply from Michael Fusco
January 22nd, 2024 06:16 PM
Thank you, Josephine, for your positive review and the perfect rating of 5 stars. We're glad to hear that you find our services at Fusco Orsini & Associates Insurance Services accessible. Jo Ann Schnabl appreciates your feedback and we aim...
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5.0
API
D
Dan B
San Diego, CA
Posted on December 29th, 2023 03:57 PM
Very responsive and professional, answered all my questions and found a insurance company with a fair price
Reply from Michael Fusco
December 29th, 2023 09:48 PM
It's great to hear about your positive experience with Jo Ann Schnabl at Fusco Orsini & Associates Insurance Services. We're glad to know that all your questions were answered and that you found the insurance company fair-priced. We value your...
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4.0
API
S
Sarah S
Santa Barbara, CA
Posted on December 27th, 2023 11:11 PM
Jo Ann made up for the communication gap, but I spent a couple of very nervous hours not knowing what had become of my homeowners DIC policy when I stopped hearing from her till I made an urgent request for help. She came through, and all was...
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Reply from Michael Fusco
December 27th, 2023 11:16 PM
Thank you for taking the time to share your feedback, Sarah. We truly appreciate your honest review. We're glad to hear that Jo Ann was able to assist you successfully, though we regret the communication issue that caused some anxiety. We will...
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4.83
API
A
Amador R
San Diego, CA
Posted on December 20th, 2023 04:50 PM
That is because Jo Ann assisted me so well in providing our home insurance.
Reply from Michael Fusco
December 20th, 2023 06:40 PM
Thank you for your positive feedback, Amador. It's wonderful to hear that Jo Ann was able to assist you effectively with your home insurance needs. At Fusco Orsini & Associates Insurance Services, we strive to provide excellent service to our...
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5.0
API
E
Edward G
San Diego, CA
Posted on December 17th, 2023 08:31 PM
Friendly and personal help....thank you!
Reply from Michael Fusco
December 20th, 2023 06:47 PM
We're thrilled to hear that Jo Ann Schnabl at Fusco Orsini & Associates Insurance Services provided you with such a personal and friendly experience, Edward. Thanks for taking the time to leave a great rating and review. We appreciate your...
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3.83
API
L
Linda M
Healdsburg, CA
Posted on November 3rd, 2023 10:19 PM
I've been frustrated by the auto-generated messages. Since I was asking about 3 different policies (home, auto, rental) I was getting the same message 3x. And often the system was sending me reminders when I had been told verbally by JoAnn...
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Reply from Michael Fusco
November 3rd, 2023 10:27 PM
Hi Linda, thank you for your feedback. I appreciate it very much. Our system is a constant work in progress because we have developed it in an attempt to be very specific and proactive. Unfortunately, technology sometimes works against us....
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4.0
API
S
Scott D
San Diego, CA
Posted on October 26th, 2023 05:49 PM
Issue is really with mercury and just wish i had received a call from fuscho prior to rejecting my policy
Reply from Jo Ann Schnabl
October 26th, 2023 05:57 PM
I appreciate your feedback, Scott. I'm sorry to hear about the inconvenience you've experienced. Please note that at Fusco Orsini & Associates Insurance Services, we always aim for clear and timely communication with our clients. I apologize...
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4.16
API
E
Eve &
Sebastopol, CA
Posted on September 10th, 2023 04:13 PM
It was great working with JoAnn!
Reply from Jo Ann Schnabl
September 11th, 2023 04:31 PM
I'm so glad to hear that you had a positive experience, Eve! Your feedback means so much to me and the rest of the team at Fusco Orsini & Associates Insurance Services. We're always here to assist you with your insurance needs. Thank you for...
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5.0
API
A
Anastacia T
San Diego, CA
Posted on August 2nd, 2023 08:54 PM
Jo Ann! This is what made my experience great. Intentional in meeting the needs I have with my vehicle. Great communication! Jo Ann is quite prompt in responding to any form of communication…email, text or phone call. Warm. Thoughtful. Finds...
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Reply from Jo Ann Schnabl
August 3rd, 2023 05:36 PM
Thank you so much, Anastacia! It was a pleasure helping you meet your insurance needs. I'm glad that you found the rates to be great and that you appreciated my communication. I'm grateful for your kind words and 5-star rating!

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