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  • Rating
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5.0
Encompass
P
Patrick J Z
Lees Summit, MO
Posted on February 12th, 2024 01:03 PM
Jeriod was great to work with. He was very knowledgeable and took the time to explain the steps as they progressed. Plus he always was very quick to respond when I had a question.
Reply from Jeriod Kimball
February 22nd, 2024 01:06 PM
I'm truly grateful for your kind words, Patrick. It was my pleasure to guide you through the process and ensure that all your questions were answered promptly. Your satisfaction is my top priority, and I'm glad I was able to deliver for you....
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5.0
Encompass
A
Alina S
Pembroke Pines, FL
Posted on February 5th, 2024 03:34 PM
Smooth process, quick closing and great
Reply from Jeriod Kimball
February 15th, 2024 03:35 PM
I'm thrilled to hear that you found the process smooth and quick, Alina. It was a pleasure to assist with your mortgage needs at Mutual of Omaha Mortgage. Your feedback reinforces our commitment to provide exceptional service. Thank you for...
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5.0
Encompass
M
Margaret R
Indianapolis, IN
Posted on January 9th, 2024 11:08 AM
Very easy process
Reply from Jeriod Kimball
January 19th, 2024 11:09 AM
I am thrilled to hear that you found the process to be easy, Margaret. That's always my goal - to make things as seamless and straightforward as possible for my clients. Thank you for the perfect rating and the positive review. If you have...
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5.0
Encompass
J
Joseph R
Farmingdale, NJ
Posted on December 17th, 2023 12:27 AM
Great communication. Good advice to help make some minor repairs. Quick close. Great advice of how to make payments to other creditors especially when I was very tight on cash
Reply from Jeriod Kimball
December 27th, 2023 12:30 AM
I'm thrilled to hear that you had a positive experience with our services, Joseph. Communication is one of our top priorities at Mutual of Omaha Mortgage, and it's fantastic news that you appreciated the advice provided for minor repairs and...
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5.0
Encompass
D
David W H
Jesup, GA
Posted on December 13th, 2023 12:43 PM
The process was all done quickly and efficiently. Answered all questions without hesitation. Kept me informed of everything going on. Very pleasant and helpful. Would highly recommend to others .
Reply from Jeriod Kimball
December 23rd, 2023 12:47 PM
Thank you so much for the generous feedback, David. I'm delighted to hear that you found the process to be quick, efficient, and informative. Here at Mutual of Omaha Mortgage, we strive to provide the highest level of service and it's incredibly...
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5.0
Encompass
T
Terry L H
Wheatfield, IN
Posted on November 19th, 2023 06:38 PM
Jerod was awesome. He was on top of everything! Making all go smoothly.
Reply from Jeriod Kimball
November 29th, 2023 06:41 PM
I'm incredibly grateful for your kind words and high rating, Terry. It was my pleasure to ensure everything ran seamlessly for you. I aim to provide this level of service to all my clients at Mutual of Omaha Mortgage. Thank you again, and don't...
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5.0
Encompass
C
Cynthia P
Jackson, MS
Posted on November 14th, 2023 02:55 PM
Excellent Advice and Service
Reply from Jeriod Kimball
November 24th, 2023 02:57 PM
I'm thrilled to hear that you had a positive experience with our services, Cynthia. Your 5-star rating means a lot to me and Mutual of Omaha Mortgage. I always strive to provide top-notch advice and service to all my clients and am glad that...
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5.0
Encompass
C
Charles L T
Norfolk, VA
Posted on November 12th, 2023 02:50 PM
Jeriod helped me get through the process
Reply from Jeriod Kimball
November 22nd, 2023 02:54 PM
I'm truly glad to hear that you had a positive experience, Charles. Your satisfaction is my top priority, and it brings me immense joy to know that I was able to help you through the process. I am here if you need any further assistance. Your...
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4.83
Encompass
A
Andrew V
Troy, OH
Posted on November 8th, 2023 04:03 PM
Overall communication and follow up. Jeriod made sure I understand each step of the process. He made himself available whenever needed and treated me as a person, not just a client.
Reply from Jeriod Kimball
November 18th, 2023 10:13 PM
I'm highly appreciative of your positive review, Andrew. It brings me immense satisfaction to know that you found my communication and follow-up satisfactory. I always aim to ensure each client thoroughly understands the process and feels like...
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5.0
Encompass
C
Curtis L R
La Crosse, WI
Posted on October 19th, 2023 03:41 PM
Responsiveness! This has not been my experience with other lenders.
Reply from Jeriod Kimball
October 29th, 2023 03:45 PM
I'm thrilled to hear that you had a 5-star experience, Curtis! Your feedback is incredibly important to us at Mutual of Omaha Mortgage. I'm glad to have provided a service that stands out in terms of responsiveness from previous lenders you've...
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