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5.0
Encompass
S
Shawn W
Siloam Springs, AR
Posted on January 20th, 2024 01:07 PM
No nonsense, straight shooting, and no hassle service. Jennifer and her team beat out all competition immediately, and she kept her word about costs/interest rates. It was as painless a process it could be. No fluff just the bottom line up...
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Reply from Jennifer Batterton
January 20th, 2024 03:05 PM
Thanks for the review Shawn. It was my pleasure to help you with purchasing your new home!
5.0
Encompass
B
Bryan K V
Milan, GA
Posted on January 18th, 2024 03:50 PM
Jennifer far exceeded our expectations. She is a true professional with a wealth of knowledge. She was an absolute pleasure to work with.
Reply from Jennifer Batterton
January 18th, 2024 07:53 PM
Thank you so much Bryan. I look forward to working with you again!
5.0
Encompass
J
Joe C
Houston, TX
Posted on November 23rd, 2023 07:07 PM
Jennifer's exceptional communication skills and unwavering dedication to guiding us towards a successful closing were unparalleled.
Reply from Jennifer Batterton
November 28th, 2023 07:38 PM
It was my pleasure to work with you and your family! Wishing you all the best in your new home!
4.5
Encompass
D
Dominick A N
Melbourne, FL
Posted on February 26th, 2024 03:02 PM
Jennifer was very helpful and attentive for most of the process. The last week was a little rough with name change and closing paperwork incorrect which i do not believe was her mistake. The communication between all of the people involved...
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5.0
Encompass
R
Rachel E
Wylie, TX
Posted on February 24th, 2024 01:14 PM
Seamless and efficient experience! Everything was very clear and communication was excellent. Jennifer/First Federal is above and beyond a high quality lender.
4.83
Encompass
J
Jayaprabhu K A
Saline, MI
Posted on February 22nd, 2024 03:50 PM
Though operating from other state , the closing transaction was on time and on date. Thanks for making it happen
Reply from Jennifer Batterton
February 22nd, 2024 03:58 PM
It was my pleasure, Jay. I was privileged to help you get into your new home!
5.0
Encompass
M
Michael D
Aiken, SC
Posted on February 11th, 2024 10:28 PM
Jennifer was incredibly knowledgeable and helpful every step of the way.
Reply from Jennifer Batterton
February 22nd, 2024 03:59 PM
You were great to work with Michael! Happy to help you purchase the new home!
3.83
Encompass
L
Leslie M
Tonto Basin, AZ
Posted on February 6th, 2024 02:12 PM
I told Jennifer I wanted the smallest loan amount possible so it was surprising when I was informed at the closing table that I was getting $1,800 back. I also felt like I was taken advantage of regarding the interest rates I was offered. This...
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5.0
Encompass
J
Judith P
Johns Island, SC
Posted on January 27th, 2024 01:54 PM
Jennifer is the ultimate professional. Incredibly knowledgeable and gives the very best and most sound direction and advice. I can not tell you how much I would recommend her to anyone and everyone. This is by far and in large- the very best...
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Reply from Jennifer Batterton
January 29th, 2024 11:18 PM
Judith, I am truly humbled by your kind words and appreciate your glowing review. It was my pleasure to assist you with your mortgage experience and ensure it was smooth, efficient, and beneficial for you. Making you feel cared for and secure...
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4.83
Encompass
J
James S
Henderson, NV
Posted on January 23rd, 2024 03:31 PM
Responsive - had loan with short closing time period during the holidays. Jennifer did well to help us meet our timelines
Reply from Jennifer Batterton
February 22nd, 2024 04:01 PM
Thank you for the kind words James! I will certainly circle back when rates drop!

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