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Guild Mortgage - Jeffrey Cruz
Branch Manager | NMLS# 225971
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve...... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM(Open now)
Fri
8 AM to 5 PM
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Reviews from Web
Jeff and his team made the whole loan process easy. They are experts in what they do, and care about their clients. Would absolutely recommend them and wouldn’t hesitate to work with them again.
Jeff and good whole team truly took an interest in us as clients. They were reliable, attentive, and made sure we knew what was happening every step of the way. They are knowledgeable and professional, and we felt very comfortable trusting...
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Jeff & Chantelle were great to work with! Always prompt, responsive and proactive. I would highly recommend them to anyone looking for an easy button when it comes to mortgage loans.
Jeff & Chantelle were great to work with! Always prompt, responsive and proactive. I would highly recommend them to anyone looking for an easy button when it comes to mortgage loans.
The transaction was very difficult which is okay but I am use to the client having better support from their lender. The buyer was crying and very stressed. It was stressful for us to because our preferred lenders tend to walk with our first...
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Reply from Guild Mortgage - Jeffrey Cruz
May 22nd, 2026 01:56 PM
Hi Teena, thanks for your feedback. It is very important to us. I'm disappointed to hear this is your perspective as I feel that the details of this file and what actually happened to cause the uncertainty are being misinterpreted. How are...
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Guild Mortgage - Jeffrey Cruz has received a review with 5 star rating from Mandy L
Jeff Cruz, is why Guild morgage is the best. My clients thank me all the time for introducing them to him. I especially enjoy the hands on communication, weekly phone calls and email updates.
Reply from Jeffrey Cruz
May 26th, 2026 03:46 PM
Thank you so much for your kind words, Mandy. I'm glad to hear that the communication and updates have been helpful for you and your clients. It's appreciated to know that I could contribute positively to your experiences with Guild Mortgage....
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Jeff and his team made our home buying experience feel so smooth and stress free. Communication was amazing from start to finish, and he always took the time to answer every question I had without ever making me overwhelmed. He guided us through...
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Reply from Jeffrey Cruz
May 25th, 2026 03:04 PM
I'm so pleased to hear that your home buying experience was smooth and stress-free, Pixie. It means a lot to me that you felt comfortable and confident throughout the process. Thank you for your kind words and recommendation—I'm always here...
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Jeff was so kind and great at walking us through every step in the process. He was reliable, available to us at all times and he was very professional!
Reply from Guild Mortgage - Jeffrey Cruz
April 22nd, 2026 05:09 PM
Jamie, thanks for your kind words and the opportunity to help you with your transition to San Antonio. I really enjoyed being part of this big decision and look forward to hopefully seeing you at our client appreciation event this summer.
Guild Mortgage - Jeffrey Cruz has received a review with 5 star rating from Nicholas W
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Home Loans
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
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Search Rank ScoreLearn More →
801
/850
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Positions
- Guild Mortgage - Originating Branch ManagerJul 3rd, 2023 - Current
Memberships
- National Institute of Financial Education
- San Antonio Bar Association
- Divorce Lending Association
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Addresses and Serving Areas
Year Started
1994
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 225971
Gallery
Achievements
- 2025 San Antonio Magazine Top 50 LO's
- Scotsman Guide, Top Originators in the United States 2019, 2020, 2021, 2022, 2023
- San Antonio Business Journal Top 25 Loan Officers in San Antonio, 2017
Hobbies
- Guitar
- Family
- Running and exercise
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Disclaimer
I am authorized to do business in the states of Florida, Louisiana, Oklahoma and Texas.; NMLS ID: 225971; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.