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All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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5.0
Encompass
K
Kenneth W L
Madison, OH
Posted on February 23rd, 2024 06:22 PM
Jeff was wonderful throughout the entire process. His communications skills are excellent and his expertise was truly appreciated.
5.0
Encompass
E
Esther C Q
Rincon, GA
Posted on January 29th, 2024 04:24 PM
Jeff and John made the process smooth and quick! I will definitely recommend them!
Reply from Jeff Donohue
February 8th, 2024 04:26 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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1.66
Encompass
J
Julie H
Rincon, GA
Posted on January 26th, 2024 05:33 PM
Poor communication with the real estate agents.And, from my understanding, with client as well.Having closing delayed and not know in a timely manner changes everyone's schedule.... seller, buyer, seller's agent, buyers' agent, attorney...it's...
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5.0
Encompass
R
Richard B R
Chandler, AZ
Posted on January 20th, 2024 03:41 PM
It got done
Reply from Jeff Donohue
January 30th, 2024 03:45 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
5.0
Encompass
M
Marcie L R
Fairdale, KY
Posted on January 8th, 2024 03:02 PM
It was a simple process
Reply from Jeff Donohue
January 18th, 2024 03:05 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
4.33
SFTP
R
Robert K
Defiance, OH
Posted on November 28th, 2023 08:04 PM
Jeff did a great job. Things broke down with some communication between the Title company and the loan processor but at the end of the day we hit our deadline and closed.
Reply from Jeff Donohue
December 8th, 2023 08:07 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
SFTP
H
Hanna L
Harlem, GA
Posted on November 9th, 2023 09:15 PM
Jeff helped with a smooth transaction
Reply from Jeff Donohue
November 20th, 2023 12:37 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
4.33
SFTP
M
Malaya W
Oregon, OH
Posted on November 6th, 2023 03:13 PM
It was our first home buying experience and it was kind of a lot of ups and downs but I feel Jeff did his best and his partner didn’t do her best.
Reply from Jeff Donohue
November 16th, 2023 03:14 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
Encompass
S
Simon B C
Georgetown, CT
Posted on October 13th, 2023 02:11 PM
Jeff is very knowledgeable and helpful. The initial plan didn’t work out but he used his experience to find an alternative. He is friendly and always available.
Reply from Jeff Donohue
October 23rd, 2023 02:16 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
4.0
Encompass
S
Sheila P
Bellaire, MI
Posted on October 11th, 2023 02:58 PM
I knew Jeff was trying hard to get this to closing table for our client. Even with the delays- he was doing what he could on his end!

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