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  • NMLS# 400190 | MO 13230-MLO | IA 27166
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Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed

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©2023 On Q Financial, LLC. All Rights Reserved. NMLS 5645. This website and the information it contains are provided as a service by On Q Financial, LLC., to assist those who have questions or concerns about purchasing a home and available mortgage products. Our website has links to sites we feel might be useful to you and which may provide services. When you link to another site, you are no longer on our site and are subject to the privacy policy of the new site. On Q Financial, LLC., accepts no responsibility for the content or accessibility of the external websites or external documents linked to on this website.
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5.0
Encompass
V
Vicki M
SPRINGFIELD, MO
Posted on January 25th, 2024 02:15 PM
Jeanne and her team are not only professionals, but they genuinely care that all goes well. They anticipate problems so they can resolve them quickly and efficiently. I am a repeat customer and will be back when it’s refi time!
Reply from Jeanne Rackers
January 25th, 2024 07:02 PM
Thank you for your trust in me and the On Q Financial team. It is our pleasure to work with you and make that dream come true.
5.0
Encompass
M
Michele D
WARRENSBURG, MO
Posted on December 18th, 2023 02:29 PM
Jeanne and her entire team were incredible to work with. I wouldn't work with anyone else for my personal mortgages or for my clients.
Reply from Jeanne Rackers
December 18th, 2023 03:50 PM
Thank you so much for your trust in me. On Q Financial has the BEST of the Best!
5.0
Encompass
M
Michele D
WARRENSBURG, MO
Posted on December 9th, 2023 04:47 PM
The team was a pleasure to work with and on top of the process every step of the way. I would never use another lender besides Jeanne Rackers and her team.
5.0
Encompass
L
Logan G
RICHLAND, MO
Posted on October 9th, 2023 07:39 PM
Jeanne was very easy to work with and explained things for us.
Reply from Jeanne Rackers
October 9th, 2023 08:11 PM
Thank you for your feedback. I believe that communication is the key. I hope you enjoy your new home. It was a pleasure working with you.
5.0
Encompass
S
Sherry L S
LAKE OZARK, MO
Posted on October 8th, 2023 08:12 PM
While part of this transaction was very hard and frustrating during 3 appraisals, Jeanne did a fantastic job with communication which helped ease our minds. Jeanne went above and beyond to make this transaction work and saw it through to the...
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Reply from Jeanne Rackers
October 9th, 2023 01:50 PM
I'm grateful that we were able to make this loan work with the challenges from the appraisal issues. Communication is the key to finding a solution. Thank you for your trust in me.
5.0
Encompass
N
Natalie T
SPRINGFIELD, MO
Posted on September 19th, 2023 01:08 PM
Jeanne was a huge help throughout our closing! We had delays and last-minute issues that she handled perfectly. We cannot thank her enough for helping us purchase our dream home! She was a Godsend.
Reply from Jeanne Rackers
September 27th, 2023 03:14 AM
I really appreciate the feedback and am looking forward to working with you again.
5.0
Encompass
C
Clay R
CAMDENTON, MO
Posted on August 29th, 2023 11:03 PM
Quick response time
Reply from Jeanne Rackers
September 27th, 2023 03:14 AM
We enjoyed working with you. Thanks for the great feedback.
4.66
Encompass
T
Trish M
OSAGE BEACH, MO
Posted on August 11th, 2023 03:07 PM
Jeanne kept me up to date on what was going on and worked hard to complete the task. My clients did bring up the name of Andy, the underwriter. They weren't happy with him at all. Thank you for your hard work!
5.0
Encompass
C
Cole C
CRESTON, IA
Posted on July 21st, 2023 12:09 PM
Communication and effort towards getting things done
Reply from Jeanne Rackers
September 27th, 2023 03:14 AM
It was great working with you. Thanks again for putting your trust in us.
5.0
Encompass
T
Tessa S
CRESTON, IA
Posted on July 20th, 2023 01:05 PM
Jeanne is amazing to work with. She is able to get my clients in their homes quickly and I love working with her.

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