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  • NMLS # 1905094
  • Licensed by the Department of Financial Protection and Innovation (DFPI) under the California Residential Mortgage Lending Act 4130403. A copy of our Privacy Policy and Notice is accessible by going to Primary Residential Mortgage’s website and clicking on the “Privacy Policy” link located at the bottom of the page. https://www.primeres.com/privacy-policy
  • Financial Institutions Division, #00621
Business Hours
Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed

Time Zone

Hawaii Time
Disclaimer
Equal Housing Opportunity

PRMI NMLS# 3094

PRMI's Legal and Licensing Information

PRMI Privacy Policy

NMLS Consumer Access

PRMI NMLS 3094. PRMI is an Equal Housing Lender. Some products and services may not be available in all states. Credit and collateral are subject to approval. Terms and conditions apply. Programs, rates, terms, and conditions are subject to change and are subject to borrower(s) qualification. This is not a commitment to lend.
Branch NMLS 1950356 AZ MLO 1030217 Arizona Department of Financial Institutions 0902614. Financial Institutions Division, #00621 This office is licensed and examined by the Office of Consumer Credit Commissioner of the State of Texas.
  • Rating
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5.0
Encompass
R
Roberta R
Belen, NM
Posted on February 23rd, 2024 03:44 PM
I enjoyed working with Isabel and hope to more in the future
5.0
Encompass
A
Alejandra O
Rio Rancho, NM
Posted on January 8th, 2024 12:01 AM
Profesionalismo y muy buena actitud .. Gracias Isabel por ayudarnos a obtener nuestro hogar lo más pronto posible!?
Reply from Isabel Chavez
January 22nd, 2024 12:04 AM
Me siento muy agradecida por tus palabras amables, Alejandra. Fue un verdadero placer trabajar contigo para lograr tus metas de vivienda. Tu satisfacción es mi prioridad y estoy encantada de saber que tu experiencia con Primary Residential...
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5.0
Encompass
J
Jairo V
Rio Rancho, NM
Posted on December 18th, 2023 02:02 PM
everything very perfect !!!!
Reply from Isabel Chavez
January 1st, 2024 02:06 PM
I am thrilled to hear you had a perfect experience, Jairo! It was my pleasure to work with you and assist you with your needs. Your kind words and the 5-star rating mean a lot to me and the whole team at Primary Residential Mortgage, Inc. Thank...
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5.0
Encompass
G
Giovanni Y V
Albuquerque, NM
Posted on September 16th, 2023 07:12 PM
Isabel was quick to respond, helpful during the entire process and personally checked to see the progress of the entire process. She’s very attentive to detail, made sure to always be truthful and gave feedback on the best course of action....
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Reply from Isabel Chavez
September 22nd, 2023 08:48 PM
Thank you so much for your kind words, Giovanni! I'm delighted to hear that you found our process to be smooth and efficient. It was truly a pleasure assisting you in your home-buying journey. Your recommendation means a lot to me and Primary...
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5.0
Encompass
C
Carlos L
Santa Fe, NM
Posted on July 28th, 2023 01:35 PM
Isabel was very professional, very friendly and gave us confidence. She explained each process to us at all times and helped us in all the processes we went through to achieve the final goal. thanks for everything!!!
Reply from Isabel Chavez
August 7th, 2023 06:25 PM
Thank you, Carlos! I'm so glad to hear that I was able to make the process easy to understand and that I was able to help you achieve your goal. I'm really happy that you had a positive experience. Here at PRMI we really focus on customer service...
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4.5
Encompass
G
Gerald S M
Santa Fe, NM
Posted on July 24th, 2023 02:01 PM
Isabel is efficient, timely, reliable and always quick to respond any questions you may have.
Reply from Isabel Chavez
August 7th, 2023 06:26 PM
Thank you so much, Gerald! I'm so glad to hear I'm able to provide a reliable and efficient service. If you ever have any questions, please don't hesitate to reach out. I look forward to working with you again!
5.0
Encompass
J
Josh R
Albuquerque, NM
Posted on July 22nd, 2023 10:48 PM
Isabel did a really good job working with our clients. She made sure to explain the things that the clients were unsure about and made herself available. Additionally, Isabel was available to be sure that we had the pre-qualification letter...
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Reply from Isabel Chavez
August 7th, 2023 06:28 PM
Thank you so much for the kind words, Josh! It was a pleasure working with you. I'm so glad that I could provide the help and support needed! I'm always available to ensure that our clients have the best experience with Primary Residential...
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5.0
Encompass
J
Jennifer M
Santa Fe, NM
Posted on July 21st, 2023 02:23 PM
The whole process was impressive, it was fast and safe, they helped us a lot, it was the best choice we made with you, we thank you very much for such an excellent service, we recommend it 100%
5.0
Encompass
J
Jakob R M
Albuquerque, NM
Posted on July 19th, 2023 04:51 PM
Worked very nicely with me to make sure I understood and completed everything.
Reply from Isabel Chavez
August 7th, 2023 06:30 PM
Thank you so much, Jakob! I'm glad I was able to help you understand the process and get everything completed. It was a pleasure working with you. If you know or hear of anyone that is looking either to refinance or purchase, I would be happy...
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5.0
Encompass
A
Anthony G
Rio Rancho, NM
Posted on July 1st, 2023 02:30 PM
The closing experience with Isabel was great and was over all as smooth as possible and much appreciated my family is grateful for all the hard work. Thank you.
Reply from Isabel Chavez
September 27th, 2023 03:14 AM
It was a pleasure working with you Anthony, looking forward to being able to help you in your future endeavors.

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