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Monday
8:00 AM to 6:00 PM
Tuesday
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Wednesday
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Thursday
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  • Rating
  • About
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5.0
Encompass
A
Alexander S L
Memphis, TN
Posted on March 1st, 2024 11:03 PM
Answered his phone whenever I called him, he made things easy for me to understand as a new home buyer
5.0
Encompass
A
Angelina F G
Troy, IL
Posted on December 5th, 2023 02:39 PM
Hugh was a blessing to us. I explained in detail our financial situation in detail, after which he was positive he could help. He communicated with me during each stage of the loan process. He is a true asset to your company.
Reply from Hugh Brown
February 1st, 2024 07:51 PM
I'm truly grateful for your kind words, Angelina. It's always a pleasure to assist wonderful clients like yourself. Your words affirm that the effort we put into guiding our customers at Mutual of Omaha Mortgage is all worth it in the end....
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5.0
Encompass
P
Paul R B
Murfreesboro, TN
Posted on September 30th, 2023 12:44 PM
Hugh was on top of things. Anticipated items and communicated clearly about things I was unaware.
4.5
Encompass
S
Sean F
Akron, OH
Posted on January 22nd, 2024 01:11 PM
He was good.
Reply from Hugh Brown
February 1st, 2024 07:51 PM
I appreciate your positive feedback, Sean. It was my pleasure to assist you. Your satisfaction is important to us at Mutual of Omaha Mortgage, and we're glad to hear that you had a good experience. We strive to meet and exceed our clients'...
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5.0
Encompass
Z
Zachary F
South Padre Island, TX
Posted on December 19th, 2023 07:34 PM
This was a really tough deal and no fault of Hugh's. The insurance company I chose made life very difficult. The title company made things very difficult. The seller of the property made things difficult. Hugh kept us feeling confident and...
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Reply from Hugh Brown
February 1st, 2024 07:51 PM
Thank you so much for your kind words, Zachary. I'm pleased to hear that you felt confident and calm throughout what sounds like a particularly challenging process. It was important to me that you felt supported, hence my availability after...
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5.0
Encompass
F
Franklin F
Miami, FL
Posted on October 31st, 2023 12:21 PM
Hugh Brown made it great!! He was very attentive to my concerns!! He was quick to respond to any questions I had with resolution!! Tara O’Keefe was great also!! She also assisted in putting my mind at ease!! I most definitely will recommend...
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Reply from Hugh Brown
February 1st, 2024 07:51 PM
I'm absolutely thrilled to hear about your positive experience, Franklin! It was my pleasure to assist you throughout the process and address any concerns you had. Tara and I are delighted to have put your mind at ease. Your recommendation...
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5.0
Encompass
R
Ryan D
Youngstown, FL
Posted on September 20th, 2023 03:10 PM
Hugh was helpful and teaching he didn’t just say what you needed he told you why you needed it and explained everything really
Reply from Hugh Brown
February 1st, 2024 07:51 PM
I appreciate the kind words. Enjoy being a homeowner, Ryan!
5.0
Encompass
K
Kenneth K
Youngstown, FL
Posted on September 20th, 2023 12:25 PM
This transaction was not an easy transaction. Hugh and his team did a great job and getting it to the finish line. Very thankful for their efforts.
Reply from Hugh Brown
February 1st, 2024 07:51 PM
It was a pleasure working together, Ken. Appreciation goes both ways. Thanks!
5.0
Encompass
R
Rolando L D
Las Vegas, NV
Posted on July 11th, 2023 12:29 PM
Positive, inspiring, extremely professional customer service. Responses right away to questions or inquiries, whether message or phone calls in form. A very complete, reassuring response! A well deserved pay raise for Sir Hugh Brown...
5.0
Encompass
D
Doyle L W
Victorville, CA
Posted on June 3rd, 2023 05:11 PM
Hugh did exactly what he said, following through and checking in along the way. We appreciate his devotion to stellar service.
Reply from Hugh Brown
February 1st, 2024 07:51 PM
It was great working with you. Thanks again for putting your trust in us.

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