Top 5%
Heather Todd at CrossCountry Mortgage
Originating Branch Manager | NMLS #119913
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner co... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Heather was a pleasure to work with, very informative on every step. I don't think it could have gone any better.
Heather is a communicator! She kept me in the loop at all times!
Heather helped us with our first purchase in 2013, our refi in 2016 and now with our second purchase in 2026. Her and her team are amazing to work with. As long as she is in this type of business and we have her contact information, she will...
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Thank you so much for everything you have done for us. You helped us with our first purchase in 2013, our refi in 2016 and now with our second purchase in 2026. You and your team are amazing to work with. As long as you are in this type of...
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Reply from Heather Todd
September 25th, 2026 06:36 PM
Laura, I truly appreciate your kind words and ongoing trust in me and my team at CrossCountry Mortgage, LLC. It's been a pleasure assisting you with your mortgage needs over the years. I'm glad to have been a part of your journey, and I'm here...
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Heather and her team tackled my mortgage loan swiftly! I was able to close nearly a week earlier of my scheduled closing day! Heather and her team stayed in contact and help me understand all of the necessary steps of the loan process. If I...
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Reply from Heather Todd
September 24th, 2026 03:01 PM
Daniel, I'm pleased to hear that the team at CrossCountry Mortgage, LLC and I could assist you in closing your mortgage loan swiftly. It's great to know that our communication helped clarify the loan process for you. Thank you for sharing your...
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Heather is wonderful and we do a lot of business together because of how she takes care of my clients
Reply from Heather Todd
September 10th, 2026 03:50 PM
Nicole, I'm grateful for your kind words and trust in my services for your clients. It's great to know that our partnership is beneficial and supportive.
The team made it very easy to do business with
Reply from Heather Todd
September 3rd, 2026 05:05 PM
Douglas, I'm glad to hear that you found it easy to work with the team. Your feedback is valued and appreciated!
I like that I never had to ask where things were in the loan process, Heather had emails automatically sent out with updates and it was great communication.
Reply from Heather Todd
August 31st, 2026 08:58 PM
Kelly, I'm glad the automatic updates and communication made the loan process straightforward for you. Thank you for sharing your positive experience!
Heather, yourself and CrossCountryMortgage have made this experience very pleasing in a way that made it so simple. I don't think I was ever uneased with anything you said and were very supportive through this process. I also appreciate the...
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Reply from Heather Todd at CrossCountry Mortga...
August 24th, 2026 08:00 PM
Eric, I'm happy to hear that you felt supported and at ease throughout the process. It's great to know that our communication left you confident in reaching out even after your loan closed. Thank you for your kind words and appreciation.
The BEST! Heather is a gem. She is patient and knowledgeable and made the whole process easy and streamlined. We were so pleased with our experiences knowing we were in good hands with her!
Reply from Owner
August 25th, 2026 11:19 AM
Stephanie, I'm pleased to hear that you found the process easy and streamlined with my assistance. Your kind words mean a lot, and I'm grateful for the opportunity to support you throughout your experience.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #119913 | Branch NMLS #2504963
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 119913
Hobbies
- Hanging with friends and family
- Taking Vacations
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095