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Addresses
Serving
Frisco, TX 75035
+5
Licenses
  • Texas
  • Kansas
  • Missouri
  • Oklahoma
  • Nebraska
Services Offered
  • Residential Mortgage Loan
Business Hours
Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed

Time Zone

Central Time
  • Rating
  • About
  • Contact
5.0
Encompass
B
Benjamin N N
Sachse, TX
Posted on February 29th, 2024 12:13 PM
Felicia is detailed oriented and is very informative about the process on purchasing a home. She reached out to us for any needed information and as a first home buyer, I had no idea what I was getting myself into but when we had questions...
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Reply from Felicia Lau
February 29th, 2024 03:03 PM
Thank you so much for your kind words and for taking the time to leave such an incredible review. I'm glad that you found my guidance informative and helpful throughout the process of purchasing your first home. It was a pleasure working with...
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5.0
Encompass
S
Shan C
Andover, KS
Posted on February 10th, 2024 04:23 PM
Nice , patient
Reply from Felicia Lau
February 29th, 2024 03:05 PM
Thank you so much for your kind words and the 5-star rating. Your satisfaction is my priority at GMCC. I'm here if you have any other needs or questions in the future. Thanks again!
5.0
Encompass
T
Tharindu C K
Wichita, KS
Posted on January 18th, 2024 04:19 AM
Throughout the entire process, Felicia provided exceptional assistance. She meticulously guided through each step, offering clear explanations. Her responsiveness and availability for communication made the experience truly outstanding.
Reply from Felicia Lau
February 29th, 2024 03:07 PM
I'm deeply grateful for your kind words and high rating. I strive to provide a smooth and clear process for all clients, and I'm thrilled to hear that your experience was outstanding. Should you need further assistance or have any questions...
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5.0
Encompass
Y
Yiyi W
Tulsa, OK
Posted on January 13th, 2024 04:28 PM
Good communication
Reply from Felicia Lau
February 29th, 2024 03:09 PM
Communication is key in our line of work and I'm glad to know that I was able to provide that to you. It was truly a pleasure assisting you. Thank you for your generous review, and for the full 5-star rating.
5.0
Encompass
X
Xiaomin Z
Wichita, KS
Posted on December 27th, 2023 06:35 PM
Felicia is friendly, responsive, trustworthy, and always gave great advice. Thank you for her help to get the loan for my first investment property!
Reply from Felicia Lau
February 29th, 2024 03:10 PM
I'm incredibly grateful for your kind words. It was a pleasure assisting you in securing a loan for your first investment property. I'm thrilled to hear that my advice was beneficial to you. Remember, I'm always here to help with any future...
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5.0
Encompass
S
Sophia L
Edmond, OK
Posted on December 22nd, 2023 01:57 PM
Do your best to do all the work carefully
Reply from Felicia Lau
February 29th, 2024 03:15 PM
I sincerely appreciate your kind words and the high rating. Your feedback motivates me to continue doing my best. Thank you for taking the time to review.
5.0
ManualUpload
D
Danial T
Phoenix, Arizona
Posted on October 14th, 2023 03:26 PM
Felicia is great on every aspect. She is very friendly, quick to respond, accountable, good at communication, full of expertise to solve issues, etc. Even my realtor tells me that she likes Felicia's personality and work attitude very much...
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Reply from Felicia Lau
February 29th, 2024 03:13 PM
Thank you so much for your kind words. I'm so pleased to hear that you had a positive experience with your home purchase through General Mortgage Capital. I always strive to provide the highest level of customer service and I'm glad to hear...
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5.0
ManualUpload
L
Linda B
Posted on October 11th, 2023 09:42 PM
her communication skills and her and her staffs willingness to help on a very short time line
Reply from Felicia Lau
February 29th, 2024 03:19 PM
Thank you so much for your kind words and 5-star rating, Linda. We always strive to provide top-notch service within the shortest possible timeline. Your positive feedback validates our efforts and we look forward to serving you again.
5.0
Encompass
C
Chi P
Derby, KS
Posted on October 7th, 2023 02:04 PM
Thank you help whole processing
Reply from Felicia Lau
October 11th, 2023 09:22 PM
I'm so pleased that you had a positive experience with the entire process at GMCC. Your feedback is greatly appreciated and your satisfaction is our top priority. Looking forward to assisting you in the future should you need our services again....
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5.0
Encompass
N
Nancy S
Wichita, KS
Posted on October 6th, 2023 11:22 AM
I wanted to express my sincere appreciation for the excellent lending service I received from you. The entire process was smooth, your team was responsive, and the terms were fair. Thank you for a great experience!
Reply from Felicia Lau
October 11th, 2023 09:29 PM
I'm absolutely delighted to hear that you had such a positive experience with our lending service, Nancy! Thank you for the excellent rating - it's truly appreciated. It was a pleasure working with you and I'm here should you need any more...
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