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  • NMLS # 266740
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Consumers wishing to file a complaint against a mortgage banker or a licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov. A toll -free consumer hotline is available at 1-877-276-5550. The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written investigated by the department prior to the payment of a claim. For more information about the recovery application for reimbursement from the recovery fund must be filed with and fund, please consult the department’s website at www.sml.texas.gov.
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5.0
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M
Mike S
Posted on February 23rd, 2024 06:08 PM
I've bought two houses with Erik. Both experiences (one in the middle of Covid) were great and the process was smooth with good communication. Erik and his team were responsive and easy to get in touch with. My daughter and her fiance have...
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5.0
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Sam B
Posted on January 31st, 2024 03:22 PM
I was buying a property from a neighbor without brokers and Erik was very patient and informative throughout the whole process. I am so glad I chose to work with him and his team. They were prompt in gathering and processing documents for closing...
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4.66
SFTP
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Stephanie J
Dallas, TX
Posted on January 10th, 2024 04:24 PM
I would say communication from Erik and team was phenomenal.
5.0
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John S
North Richland Hills, TX
Posted on January 8th, 2024 09:41 PM
Erik and his team were great to work with. Clear communication with both me and my client, friendly, and all deadlines were met. I can't ask for more than that in a mortgage partner.
5.0
SFTP
J
Jesus A
Edinburg, TX
Posted on November 14th, 2023 05:33 PM
Everything went by so fast and perfect!
Reply from Erik Gross
November 14th, 2023 05:39 PM
Thank you for taking the time to write a great review, Jesus. It was a pleasure helping you and Ximena get into your beautiful new home. Please keep me in mind if you know anyone in need of our services. Congratulations again.
5.0
SFTP
A
Amber U
Aledo, TX
Posted on November 11th, 2023 05:02 PM
Working with Erik and his team has been the easiest most pleasant home buying purchase I’ve ever had! I HIGHLY recommend them. They got the job done, the communication was great and they worked harder on my home than anyone else would.
Reply from Erik Gross
November 11th, 2023 05:09 PM
Thank you for the rave review, Amber. It was such a pleasure working with you and Tyler and I LOVE your beautiful new home. We appreciate your business and passing my info along to anyone you know that may be in need of our services.
5.0
SFTP
R
Roland R
New Fairview, TX
Posted on November 9th, 2023 01:05 AM
Nice group of people to have had the pleasure to work with.
Reply from Erik Gross
November 9th, 2023 03:07 AM
We are so happy that we could help you guys get into your new home and help with a solution that fit your needs best. Thanks for your trust in our team and for the kind review.
5.0
SFTP
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Barbara R
New Fairview, TX
Posted on November 9th, 2023 01:04 AM
The personal touch from Erick and his whole team. Nothing was off limits when it came to questions and support from all the team members. Best experience over all.
Reply from Erik Gross
November 14th, 2023 07:05 PM
Thank you so much for your trust in our team. You guys were such a pleasure to work with. Please don't hesitate to contact me if there is anything I can do for you and/or your friends and family.
5.0
SFTP
R
Rudy P
Fort Worth, TX
Posted on November 8th, 2023 03:23 PM
I was working with a different team before I was referred to Erik. After speaking with Erik for the very first time, I knew I would be taken care of. His focused and calm demeanor helped me mentally as a first time home buyer. He presented...
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Reply from Erik Gross
November 8th, 2023 03:53 PM
Thank you for the amazing review, Rudy. It was such a pleasure working with you.....I wish all of my clients were as responsive as you were. Congratulations again on your beautiful new home and thank you for your trust in our team. Please keep...
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5.0
SFTP
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Faith S
Amarillo, TX
Posted on October 31st, 2023 04:28 PM
Erik is great to work with. He answers my calls and emails very quickly. He keeps me in the loop throughout the whole process!
Reply from Erik Gross
October 31st, 2023 04:32 PM
Thank you very much for the kind review Faith. It's always a pleasure to work with you and your clients. It makes my job so much easier by working with someone as professional as you are.

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