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Offer of credit subject to credit approval. Howard Hanna Mortgage Services is licensed by: The Pennsylvania Department of Banking and Securities as a Mortgage Lender - License number 21415. The Ohio Department of Commerce - Division of Financial Institutions - License number RM.804531.000. The Michigan Department of Licensing and Regulatory Affairs, Office of Financial and Insurance Regulation, First Mortgage Broker/Lender License number FL0022570, Second Mortgage/Lender Registrant number SR0022571. The West Virginia Division of Banking - License number ML-20884. Howard Hanna Mortgage Services is registered to do business in Pennsylvania, Ohio, Michigan, and West Virginia.
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5.0
SFTP
K
Kaitlyn S
Wooster, OH
Posted on February 5th, 2024 12:37 PM
Great experience with profession, efficient and kind team!
Reply from Doug Mainzer
February 5th, 2024 01:48 PM
I'm thrilled to know that you had a great experience Kaitlyn! Your satisfaction means a lot and it's always rewarding to hear that our professionalism and efficiency made a positive impact. Thank you for choosing Howard Hanna Mortgage Services...
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4.83
SFTP
B
Benjiman H
Rittman, OH
Posted on January 25th, 2024 09:22 PM
The explanations whenever I need them and the patience to help me fully understand.
Reply from Doug Mainzer
January 25th, 2024 09:50 PM
Thank you, Benjiman, I appreciate the positive feedback about your experience with me at Howard Hanna Mortgage Services. It's incredibly important that all our clients understand the mortgage process, and I'm glad I could provide you with the...
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4.83
SFTP
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Nicole F
Brunswick, OH
Posted on December 7th, 2023 01:47 AM
Doug did a great job explaining closing costs and loan details.
Reply from Doug Mainzer
January 25th, 2024 09:52 PM
I'm thrilled to hear that you were pleased with my service, Nicole. It's always my goal to make the loan and closing cost process as clear and simple as possible. I appreciate your excellent review and your trust in Howard Hanna Mortgage Services....
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5.0
SFTP
M
Michael S
Brunswick, OH
Posted on December 4th, 2023 01:31 AM
Doug was great! He really helped make the loan process as smooth as possible !
Reply from Doug Mainzer
December 4th, 2023 11:09 AM
It was indeed a pleasure to work with you both and make your loan process smooth. I'm thrilled to have been a part of your mortgage financing. Looking forward to assisting you again in the future. Thanks again and enjoy your new home. Doug...
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5.0
SFTP
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Taylor S
Columbia Station, OH
Posted on October 31st, 2023 12:00 PM
Everyone was so helpful, kind, and really made sure I had all the knowledge and information I needed. Was an awesome experience. Thank you so much!
Reply from Doug Mainzer
November 20th, 2023 02:20 PM
Taylor, I'm thrilled to hear that your experience with Howard Hanna Mortgage Services was a positive one. Focusing on all of the aspects is certainly a priority especially since it's typically the biggest investment you'll make in your lifetime....
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5.0
SFTP
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Elizabeth J
Seville, OH
Posted on October 26th, 2023 10:06 AM
Doug was ALWAYS available & answered every phone call, text or email immediately! He never got impatient with all my many questions during the entire process. I wouldn’t have wanted to go through this process with anyone else! Thank you!
Reply from Doug Mainzer
November 13th, 2023 07:16 PM
Thank you, Elizabeth! We do our best to provide exceptional service here atHoward Hanna Mortgage Services and I'm ecstatic you had a positive experience. Enjoyyour new home in Seville, and thank you again for choosing me as your MortgageLoan...
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4.83
SFTP
L
Lauren T
Wadsworth, OH
Posted on October 18th, 2023 01:09 PM
Doug was very helpful throughout the loan application and approval process and was happy to answer any questions I had along the way. He was also very communicative and would often text, email or call me with updates to ensure I knew where...
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Reply from Doug Mainzer
November 10th, 2023 05:33 PM
Thank you for the review, Lauren! I'm very glad your loan application and loan approval process went smoothly from start to finish. Enjoy your new home, and thank you for choosing Howard Hanna Mortgage Services.
5.0
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Janet G
Posted on October 4th, 2023 11:51 PM
Ave worked with Doug for over 10 years. He is by far the most caring and client focused loan office I have had the pleasure of working with. I give Doug 10 star out of 5 Janet Gommel Howard Hanna Medina Realtor.
5.0
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Melissa M
Medina, OH
Posted on October 3rd, 2023 11:22 PM
Doug was so easy to work with. He was professional and very easy to communicate with which was a huge factor in choosing HH. I would recommend Doug to anyone shopping for a mortgage as he was incredibly knowledgeable about the market, what...
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Reply from Doug Mainzer
October 4th, 2023 07:03 PM
Thank you very much Melissa. You both made the process just as easy. It was truly a very enjoyable transaction with one of your biggest personal investments. I'm thrilled to have been a part of it. Welcome Home :)
5.0
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Brian M
Medina, OH
Posted on September 28th, 2023 06:02 PM
Doug went above and beyond what he needed to do to get us our loan completed to include answering all our questions about loan differences. He was great!
Reply from Doug Mainzer
October 4th, 2023 07:10 PM
Thank you Brian. It was a very enjoyable transaction. Rewarding for me to have all the pieces fall into place and come together for a comfortable closing. Enjoy your new home.

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