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Licenses
  • NMLS# 173634
  • OH - MLO.050196.000
Services Offered
  • Construction loans
  • Conventional, VA, FHA, USDA and down payment assistance purchase loans
  • Refinance and cash-out refinance loans
  • Consulting clients on mortgage options, and ways to improve their mortgage options
  • Licensed in 8 states - Indiana, Ohio, Michigan, Illinois, Florida, Missouri, Colorado, Idaho
Business Hours
Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed

Time Zone

Pacific Time
Disclaimer
Ruoff Mortgage Company, Inc | NMLS ID: 141868 | Equal Housing Lender
  • Rating
  • About
  • Contact
5.0
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Anela C
Posted on February 23rd, 2024 04:16 PM
Doug & Lorissa we’re very thorough and always answered any questions I had promptly & appropriately! They made sure that I had all the help I needed, phone calls/emails/texts were always answered on time whether that be after hours or while...
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Reply from Owner
February 26th, 2024 05:09 AM
Thank you so much Anela for the kind words. It was our pleasure, so happy for you buying your first home. Congrats again!
5.0
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Anela J C
Marion, IN
Posted on February 23rd, 2024 04:16 PM
Lorissa & Doug we’re very appropriate, proper, kind, did their best to do everything in a timely manner & made sure to keep me in the loop with everything! My first experience with being a first time homebuyer was better than I expected, overall...
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Reply from Doug Carroll | NMLS# 173634 | Ruoff...
February 23rd, 2024 07:54 PM
Thank you for the kind review, Anela! So happy for you to have your new home. We love helping first-time homebuyers realize their dreams!
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Drew M B
HUNTINGTON, IN
Posted on February 22nd, 2024 09:51 PM
I liked how everyone involved was quick to respond and knowledgeable about any questions I had.
Reply from Doug Carroll | NMLS# 173634 | Ruoff...
February 23rd, 2024 10:33 AM
Thanks Drew, it was our pleasure. We love helping first time buyers get into a home. Congrats and don't hesitate to reach out if ever any questions.
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April S
Posted on February 17th, 2024 04:37 PM
Doug Carroll | NMLS# 173634 | Ruoff Mortgage NMLS# 141868 has received a review with 5 star rating from April S
Reply from Owner
February 19th, 2024 04:06 AM
Thank you April!
5.0
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April D S
Fort Wayne, IN
Posted on February 17th, 2024 04:37 PM
Communication was great, everyone was very knowledgeable.
Reply from Doug Carroll | NMLS# 173634 | Ruoff...
February 17th, 2024 06:00 PM
Thank you very much April! It was a pleasure to help you and Tim. Congrats on the new home!
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Tanya B
Posted on February 17th, 2024 01:32 AM
Doug Carroll | NMLS# 173634 | Ruoff Mortgage NMLS# 141868 has received a review with 5 star rating from Tanya B
Reply from Doug Carroll | NMLS# 173634 | Ruoff...
February 18th, 2024 05:20 AM
Thanks for the five star review Tanya, it was our pleasure being able to help out. Congrats on the new home and welcome back to Indiana
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Todd E B
Kendallville, IN
Posted on February 17th, 2024 01:32 AM
Everything was so organized from the beginning. Everyone was friendly and very helpful through the whole process!!
Reply from Doug Carroll | NMLS# 173634 | Ruoff...
February 17th, 2024 01:59 AM
Thanks for the kind words Todd and Tanya, it was our pleasure being able to help out. Congrats on the new home and welcome back to Indiana!
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Timothy R
Posted on February 16th, 2024 04:16 PM
Doug is knowledgeable, professional, responsive, and personable. We could not have asked for a better mortgage experience. He and his staff go above and beyond to ensure you have all the tools necessary to make smart home-buying decisions....
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Reply from Doug Carroll | NMLS# 173634 | Ruoff...
February 17th, 2024 11:52 AM
Thanks for the kind words Tim! It was a pleasure helping you and April. Congrats on the new home!
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Timothy R R
Fort Wayne, IN
Posted on February 16th, 2024 04:16 PM
Doug is knowledgeable, professional, responsive, and personable. We could not have asked for a better mortgage experience. Would highly recommend Doug without hesitation.
Reply from Doug Carroll | NMLS# 173634 | Ruoff...
February 17th, 2024 06:02 PM
Thanks for the kind words Tim! It was a pleasure helping you and April. Congrats on the new home
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Thomas D V
Huntington, IN
Posted on February 9th, 2024 04:23 PM
While I’m the process of buying our home, we were kept up to date on all progress, we were informed about all decisions, and any time we had questions or concerns they were answered in a quick manor and the answers were explained very well
Reply from Doug Carroll | NMLS# 173634 | Ruoff...
February 9th, 2024 11:12 PM
Thank you very much Thomas and Victoria! We love helping first time buyers and it was a pleasure helping you guys. Congrats on the new home!

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