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All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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5.0
SFTP
J
Jessica H
Fenton, MO
Posted on October 25th, 2023 03:19 PM
Donald was very helpful. Had a good overall experience.
Reply from Donald Cook
October 25th, 2023 03:40 PM
I'm sincerely thrilled to know that you had a good overall experience, Jessica. Your positive review means a lot and I'm glad I could assist you. It's my primary objective to facilitate a smooth process for you at New American Funding. If you...
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5.0
Encompass
I
Isaiah G
Tucson, AZ
Posted on October 5th, 2023 02:53 PM
Donald was great explaining the process making things a little more easy to understand.
Reply from Donald Cook
October 15th, 2023 02:58 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
5.0
SFTP
T
Taylor M
Ronan, MT
Posted on October 3rd, 2023 02:08 PM
Communication, attention to detail and friendly.
Reply from Donald Cook
October 13th, 2023 02:11 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
5.0
SFTP
J
James S
Lawson, MO
Posted on July 25th, 2023 05:04 PM
Mr. Cook always answered my calls or got back to me in a timely fashion. He presented himself in a way to be available and never made it seem like there were any other customers besides myself. I appreciate his openness and honesty and he helped...
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Reply from Donald Cook
September 27th, 2023 03:14 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
5.0
SFTP
C
Charlesetta S
Birmingham, AL
Posted on May 20th, 2023 05:04 PM
Everyone was very helpful, professional
Reply from Donald Cook
August 31st, 2023 06:48 PM
I'm genuinely delighted to hear that you had a positive experience with us at New American Funding, Charlesetta. Your 5-star rating and remarks about our professionalism and assistance are deeply appreciated. It's encouraging to know that our...
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5.0
SFTP
D
Douglas L
Pickerington, OH
Posted on March 14th, 2023 03:50 PM
Donald is a kind and funny soul. He went above and beyond to help us with our loan. It was a pleasant experience all around.
Reply from Donald Cook
August 31st, 2023 06:49 PM
Thank you so much, Douglas, for your kind review and for the full 5-star rating. I am thrilled to hear that I was able to make your loan process a pleasant experience. It was a pleasure assisting you. Please don't hesitate to reach out if you...
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5.0
SFTP
M
Michael S
New Florence, MO
Posted on January 24th, 2023 12:46 PM
Awesome communication and very fas
Reply from Donald Cook
August 31st, 2023 06:50 PM
I'm thrilled to hear that you had a positive experience with New American Funding, Michael. Your 5-star review is greatly appreciated! I'm glad you found our communication effective and that we were able to deliver a speedy service. Please...
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5.0
SFTP
C
Colleen S
New Florence, MO
Posted on January 22nd, 2023 12:35 AM
Don was great
Reply from Donald Cook
August 31st, 2023 06:51 PM
I sincerely appreciate your kind words and the excellent rating, Colleen. It was a pleasure assisting you and I'm thrilled to hear you were satisfied with the service provided. Thank you for choosing New American Funding. Your satisfaction...
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3.0
SFTP
M
Mary B
WINTHROP, MN
Posted on January 16th, 2023 12:23 PM
I do not feel the gentleman we worked with was properly informed of information regarding mortgages. I really can't find fault with him delivering incorrect information. He was very nice and kind. Having said that, the company is lacking in...
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5.0
SFTP
J
Jeni G
Boone, IA
Posted on January 6th, 2023 08:02 PM
The attorney created a prolonged and stressful experience through delays, unprofessional behaviors and communication, and erroneous documentation (mis-written, temporary check). The work from the attorney did not reflect well on your company....
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